This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact states when having the tires aligned the certified dealership discovered both front lower ball joints/the front passenger tie rod, and idle arm were extremely worn out and had needed to be replaced. All parts have been replaced by the dealership at the contact's expense. The work was done at C&H repairs at louisville, ky. There were other vehicles at dealership with similar problems.
While performing an oil change consumer noticed that the steering arm adjusting sleeve for the tie rod had 100% surface rust. This could rust through, and result in steering loss. The adjusting sleeve was only 1/8 of an inch thick. Dealership and the manufacturer indicated that this was okay, but would not supply documentation to support the assertion.. this was a common problem with these model vehicles.
- Janesville, WI, USA
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- Lowmansville, KY, USA