The heater and defroster failed to generate heat. No events leading up to failure. This fall when we needed the heat and window defroster just luke warm air was coming out. The intake hose to the heater was hot the out take hose was cold. This failure causes a major safety issue because the front window will not un-fog and the ice and snow will not melt off the front window. The driver can not see out of the front window. There is no warning to this problem. Research this problem on the web and there are numerous other people and vehicles with the same problem. It appears to be caused dex-cool coolant. This web site www.geocities.com/B_gillie/dexcool_problems.html has more information on this problem.

- Hope, NJ, USA

Ever since I bought this vehicle I have had nothing but trouble with it. Since I have bought it in July it has been in the shop for approx. 10 times. The first day I brought it home it would not go into reverse. Needless to say it already has a new transmission. I have also had problems with the rear middle seat belt locking up and making it impossible to wear. I have brougt this problem up to the dealer several times and they have even replaced all of the seat belts, but it still persists. I have now been told that it is because of infant seats, however how can this vehicle be suited for five passengers when in reality it can only hold four. Another problem I have had with this vehicle is the heater blower failed to work. I brought my vehicle back to the shop and they replaced it. I have also had problems with the 4WD system switching between 2hi. The dealer has installed a new switch as well, so the problem has been solved. One of my newest concerns is randomly when I start the vehicle in the morning the engine revs up really loud. The loud noise gets even louder when you accelerate the vehicle. When bringing in this problem to the shop they said that it is the fan clutch and that it is normal. I find this hard to believe. People that hear the noise are in disbelief that a new vehicle can make such a noise. I also am having a concern with squeaky breaks in the front end. The shop states that semimetallic brakes will make some noise at times. In all of the cars I have owned I would have never thought that a 2002 would have squeaky brakes and that it would be normal and unable to fix. I am very concerned about this vehicle and I question how reliable and safe we are driving it. GM will not help me in replacing this vehicle so I guess my next step is the attorney general.

- Kent, WA, USA