This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a tailgate/hatchback combination. The latching mechanism has separated from the glass. The glass company that the dealership sent me to told me this was a manufacturer's defect and that new glass would have to be ordered. I went back to the dealership and they told me that it could be that, but also offered an implausable explanation for a scenario were separation from the glass might have occurred. They refuse to rectify the situation or even investigate it. The alternate scenario was offered by a regional dealer manufacturer who has never seen my car and who refused to inspect it personally when I requested it.
When lifting rear hatchback window popped up. When closing window on the way down, it shattered into pieces, glass flew every where. Dealer contacted.*akjlg
While vehicle was in park and with no warning hatchback release button will not work, and consumer is unable to open hatchback door, even when using key. Dealer notified.
A D V E R T I S E M E N T S
- Huntsville, TX, USA