This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer received recall regarding the certification label which lowered the payload/ axle rating, the consumer had already installed a lightweight snowplow on the vehicle after the dealer referred him to the payload label on the inside of the door frame(certification label). Both front wheel bearings have gone bad and consumer feels this could be due to overload. The consumer has asked several dealers if his vehicle is overloaded and could not give him an answer.
Consumer received manufacturer's recall C00063-S regarding the sticker for payload information, the sticker states that the payload information is wrong on the vehicle certification label and then refers the consumer to the owner's manual, the owner's manual states to refer to the certification label for the correct information, leaving no helpful or correct information, the consumer had to call the manufacturer to receive the payload information.
- Phoenix, AZ, USA
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- Boston, NY, USA