This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall: 2013 Chevy Avalanche ltz cracking and separating dashboard along with rattling around the passenger side airbag housing. Safety hazard !!
The dash cracked overnight. There are now two big cracks in the dash of the vehicle, one on passenger side just above the airbag and another on the driver side, just to left of center above the main gauge cluster. I have read online that this is a known issue by General Motors for the 2013 Avalanche, as well as other models from that year and the few years previous. This vehicle is kept in the garage, has never been off road or been wrecked in any way. The dash itself is only wiped down with a damp cloth when truck is washed, and never has chemicals used on it. When the truck is not in the garage, a sun visor shield is placed in the front window at all times. This is a big safety issue, due to the fact that is compromises the integrity of the air bag and also can allow for flying debris in the case of an accident.
I went out one day and the dashboard of 2013 Avalanche has two cracks. One above the driver's side instrument panel and the other around the passenger side airbag.
- Woodbury, TN, USA
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A vehicle ran a stop sign and I T-boned the other vehicle at approximately 30mph. My air bag did not deploy which it is my understanding that it should have deployed.
My 2013 Chevrolet Avalanche has developed a crack in the dashboard on the passenger side where the dash surrounds the airbag cover. This also happened to my previous 2008 Chevrolet Avalanche in the same exact area (but in two places instead of just one). This appears to be an issue with many of the 2007-2013 GM vehicles that have a similar dashboard as evident by the hundreds of forum posts regarding this defect. A google search for "GM cracked dash" will confirm this. The cracked area in the dash could become a safety hazard and potentially lead to injury due to the possibility of plastic shards becoming projectiles during airbag deployment. Failure of the airbag during deployment also seems to be a possibility if the airbag were to be punctured by the sharp edges of the cracked plastic. GM has not issued a voluntary recall and based on many of the forum posts, the dealerships are not willing to replace the faulty dashboards at their expense, even though there is evidence that design changes have been made by GM to newer replacement parts that would help alleviate or eliminate the cracking problem. Since this defect is a costly repair to the vehicle owner and, more importantly, since it is potentially a safety hazard that could result in severe injury, I am hopeful that something can be done to urge GM to replace the dashboards of affected vehicles at their expense. Thank you for your consideration in this matter.
A D V E R T I S E M E N T S
- Fowlerville, Michigan, MI, USA