This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The steering wheel is difficult to turn or control, went to dealership to fix the problem. After the dealership allegedly fix the problem, we had continued problems with the steering (controlling the steering wheel) and then the transmission caused the vehicle to jump or skip gears, causing the vehicle to be difficult to control. Took it back to the dealership and they were to busy to help us. All of the aforementioned defects caused my husband to lose control of the truck and ultimately flew off the road and vehicle flipped over (roll over).
The contact owns a 2012 Chevrolet Avalanche. The contact stated that while standing at the rear driver's side door with the vehicle parked and the engine running, the vehicle rolled away at approximately 20 mph. The contact was knocked over and sustained several injuries including a concussion and soft tissue injuries. The vehicle halted to a stop after crashing against a tree. A police report was not filed of the incident. The vehicle was inspected by a dealer, who stated that the frame was damaged however, the cause of the failure was not determined. The manufacturer was made aware of the failure. The failure and current mileage was 34,000.
- Chambersburg, PA, USA
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- Scottsdale, AZ, USA