This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During the calendar year 2016, I have experienced two(2) severe dashboard cracks. One crack in front of my instrument cluster occurred while driving as I heard it "crack". the other crack appeared on the passenger side above the air bag panel. I am not sure when this crack appeared, but concerns me relative to the air bag operation/safety. I have drilled holes at the end of the crack on the driver side in an attempt to stop the progression, but the crack continues to get larger. The dash apparently is becoming brittle and the cracks are continuing to grow. I can only assume that soon I will have pieces of the dash come off exposing electrical wiring and components below the dash. Due to the safety concerns and appearance aspects, I am having the dash replaced by my dealership at a cost to me of almost $1,000. I have seen many complaints of this component defect on the internet, and am surprised that GM does not issue a recall.
The plastic dash has began to spilt in numerous places causing safety concerns. The dash is worsening as time passes by. I am concerned because the plastic shards may break loose and cause harm to occupants riding in my vehicle. It is my position that the cracks are aa manufacturers defect and no vault of my own. I contacted both my local dealer and GMC failing to get resolution to this serious safety concern. According to various internet blogs and a facebook account there are hundreds of GM SUV owners across the nation having the same safety concerns. Any assistance with this issue is extremely appreciated.
The dash is cracked around the passenger side airbag. Upon checking the internet I found this is a common problem on Chevrolet trucks. I am concerned that the structural integrity of the air bag may be compromised in the event of the air bag deployment. It may be possible that pieces of the airbag could break off and strike the occupant in the passenger seat or it may deflect the air bag altogether. Chevrolet is not taking the responsibility for fixing this even though it is not a part that would receive wear and tear and it is just an obvious defect in the design.
- Arma, KS, USA
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- Gowen, MI, USA