This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.
2009 Chevrolet Avalanche. Consumer writes in regards to airag safety recall. The consumer stated the parts necessary to complete the recall repair have not become available. The consumer was placed on awaiting list at the dealership to be contacted when the part arrives.
2009 Chevrolet Avalanche. Consumer writes in regards to takata airbag safety recall. The consumer stated the airbag could not be replaced without destroying the dashboard. The consumer would have to incur the cost of the dashboard replacement and repair. The consumer stated this was unsatisfactory.
The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger-??s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Granger, IN, USA
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I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.
My truck is one of the many with the cracking of the dash in multiple places. This vehicle has been stored in a garage or in shaded areas most of its life and has the defective dash board that is falling apart. I am concerned that if a airbag ever has to deploy, this dash could cause shrapnel to either puncture the airbag or harm a passenger. I have asked GM dealership to replace and they quoted thousands for what appears to be a proven defect.
Recall #N212328790 for air bag, NHTSA # 21V053. Service done by dealer, but air bag warning light still illuminated, mechanic said bag will not deploy with light on.what was purpose of recall if we still have no operating air bag?
I keep getting told I have a takata airbag recall and Chevrolet tells me they aren't going to fix it. I don't know how to get it repaired. They say it's safe, but if it's safe why can't they get the airbag recall rescinded?
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received a recall notification for NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called vyletel Buick GMC (40755 van dyke ave, sterling heights, mi 48313, (586) 698-7530) and was informed that the parts were not available. The vehicle was not repaired because the contact was unable to import the vehicle to the United States. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.
GM has not made parts available to complete this repair. Their website says the NHTSA is still reviewing the need, so no action on their part is planned. Please get GM to complete the repairs on their vehicles.
Takata recall: Received notice months ago that I would be notified when parts were available. No contact since. Did check with dealership and was told not parts available. This was over 2 years ago and still no notice. I am concerned because I now have a grandchild driving this vehicle. Is he safe??
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to nimnicht Chevrolet (located at 1550 cassat ave, jacksonville, fl 32210, (904) 638-7986) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall it is now April 23rd of 2019 and if I call a service department to get my recall taken care of they tell me they still don't have a solution. It has been 3yrs and still no solution?
My 2009 Avalanche ltz has a dash that has cracked completely in half, plus is cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys is loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle is in motion. The dash has never been abused or damaged by the owner in any way, and this is clearly a manufacturer defect. Almost without exception I have noticed this defect in every truck of this type. Please have an agent contact me if additional information is necessary. My local dealer wants $1600 to repair their defect.
Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact stated that NHTSA campaign number: 16V381000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in July of 2016. The dealer (cox Chevrolet, 2900 cortez rd w, bradenton, fl 34207) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 11/28/18
The contact owns a 2009 Chevrolet Avalanche. While the contact was making a left turn at an unknown speed, another vehicle crashed into the rear passenger door and wheel. The crash caused the axle to fracture on the contact's vehicle. The contact's child was in a booster seat and the rear passenger side air bag deployed, which trapped the child's head. The frontal air bags did not deploy. The contact's husband had to cut the air bag in order to free the child. There were no injuries. A police report was filed. The dealer and the manufacturer were not contacted. The vehicle was towed to the contact's home. The insurance company had not determined if the vehicle was totaled. The cause of the air bag failure was not determined. The failure mileage was 78,000. The VIN was unknown.
A D V E R T I S E M E N T S
- Dunnellon, FL, USA