This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2007 Chevy Avalanche ltz. I have just broken the third exterior door hanlde, two have already been replaced at my cost. The first two were the rear doors, and now the passenger door which receives very limited use.
December 2010, while just opening my door normally to enter the vehicle... my exterior drivers door handle broke off of its mount. Took to a GM authorized service center and it was repaired for approx $160. It is now January 21st, 2011, just a few weeks later, and the same thing has now happened to the drivers side rear passenger door. The exterior door handle broke off. I am not the only person having this problem with my vehicle as I have found numerous others across the country complaining of the same thing. If I had a child in the vehicle where there was an emergency and I could not get to that child because the door handles break then this could be a potentially huge issue. I have never had a door handle break off in any other vehicle I have ever owned or tried opening....and now 2 in about 6 weeks. GM states it is not covered and they are unwilling to cooperate.
- Elizabethtown, KY, USA
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- Suffolk, VA, USA