CarComplaints.com Notes: It didn't take long for the cladding to fade, discolor, and in some cases crack. Cladding is the protective plastic piece that runs along the outside of vehicles, and exposure to both heat and UV rays give the Avalanche's cladding a chalky, faded appearance.
Owners have said the problem is especially bad on the panels near the cargo bed. Eventually, GM agreed to a one-time treatment of ArmorDillo, a protective treatment similar to what you find in any auto shop. Unfortunately, that would only help for 6 months (on average).
Eventually, GM offered another coating solution for owners within the 3 year / 36,000 mile original warranty under TSB:04-08-111-001C.
Around the first of December(28 months after buying truck)my Onstar quit working. I was not aware of it but I noticed a red light had come on, on the mirror. A couple of days later I tried to use the phone to make a call and was told it was unavailable. Now when I open a door Onstar tells the phone is not available. It is not even supposed to be available without the power being on. It also says it is not available when I crank the truck. The dealer told me it needs a new vci module and would cost $395.00 plus labor to fix.
A D V E R T I S E M E N T S
Around the first of December(28 months after buying truck)my Onstar quit working. I was not aware of it but I noticed a red light had come on, on the mirror. A couple of days later I tried to use the phone to make a call and was told it was unavailable. Now when I open a door Onstar tells the phone is not available. It is not even supposed to be available without the power being on. It also says it is not available when I crank the truck. The dealer told me it needs a new vci module and would cost $395.00 plus labor to fix.
- Royce L., Fort Payne, AL, US