This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2004 Chevrolet Avalanche designed without inline fuel filter, only a filter made into the fuel pump assembly inside the tank. According to GM and all data repair manuals, this filter is a non-serviceable item intended to last the life of the vehicle. At approximately 60,000 miles, vehicle mil indicator came on, diagnosed as misfire condition. Vehicle stuttered under both idle and acceleration. The dealer determined that sediment from the fuel tank had contaminated the fuel injectors and entire fuel system needed to be cleaned. Claim for repair under warranty was denied, even though non-serviceable lifetime part allowed contamination into the system. Very poorly designed fuel filtration system with the potential to cause stalling under all driving conditions.
Vehicle was purchased 1 year ago and continues to stall. It stalls at high speeds. Has taken it to the dealer, he says it is a fuel pump issue, they have replaced the fuel pump, and the problem is still there. Chevrolet says this effects vehicles above 5000 feet. And on hot days. Consumer lives at 6000 feet and vehicle does stall at high speeds.
Our 2004 Chevrolet 3/4 ton Avalanche stalls on the road when ambient air temperature is above 90 degrees and above 3000 feet ambient altitude. Almost caused two serious accidents.
- Redmond, OR, USA
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- Nesbit, MS, USA