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6.7
fairly significant- Typical Repair Cost:
- $1,830
- Average Mileage:
- 59,300 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- replace all axle bearings / differentials (2 reports)
- not sure (1 reports)
drivetrain problem
Helpful websites
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A D V E R T I S E M E N T S
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I purchased my 2004 Avalanche new, with the heavy duty trailer package, but it was never used as such. When I put the vehicle into gear, I heard a CLUNK in the drivetrain. I was advised that this is normal with heavy duty drivetrains, and this noise continued.
In Nov. 2014 while driving the vehicle to Denver, Co. I noticed a grinding sound coming from the universal. I had the vehicle inspected and repairs to the universal were $1,650. Some of the defective parts were pitted, and scoured. I contacted GM customer service at TX 1-800-222-1020, hoping to receive an adjustment per the Consumer Reports mag. Form Jan.2015 pg.6. ‘Good will money†I was given claim #71-14Z8212010. I was advised to take the vehicle and defective parts to my local Chevy dealer.
I took it to Ed Bozart Chev. In Las Vegas, NV. TX 702-425-1049.Mr. Al Belford, the Service Mgr. inspected the defective parts without comment. When I recontacted GM, I was advised that the original parts were not defected. When I recontacted Mr. Belford he advised that the parts were not defective, but worn out. I’m a senior citizen, and questioned why the parts are worn out within 36K of normal driving. He advised the the vehicle was out of warranty (extended warranty expired 5/2014), and no adjustments would be considered.
- nlvcondor, Las Vegas, NV, US