: the contact stated the brakes became less and less effective over time. The dealership determined the rotors were rusted. The vehicle was taken to an independent repair shop, where the rotors were replaced. The vehicle was located in a salt belt state. The consumer requested reimbursement. The consumer stated the rotors should wear out not rust. Updated 10/13/06.

- Fenton, MI, USA

The caller complained about brake failure at low speeds. He stated that on curves when slowing down brakes failed. The caller had pads and rotors replaced a month ago. He said the rear rotors were more worn out than the front rotors. Recall 05V379000 on ABS brakes was issued. This vehicle was not included due to model year. Dealer said it was the consumer's fault, and they could not duplicate the problem. Dealer said they would call manufacturer, and have them get in contact with dealer. The caller had a near miss accident at a stop sign.

- Perrysville, OH, USA

On 3/23/04 we purchased a 2003 Chevrolet Avalanche, VIN: [xxx], with 13067 miles on it from jerry haggerty Chevrolet, glen ellyn, il. Over the weekend of August 6 & 7, 2005, my husband and I were driving the truck which began making a noise when the brakes were used. On 8/12/05 I drove the vehicle again at which time an even louder noise was heard when using the brakes. An appointment was made for the brakes to be checked on 8/17/05 at bill jacob's Chevrolet, plainfield, il. The truck had 25,000 miles. They determined the truck needed new rear brakes and a right side rotor and quoted a price of $400. It was not considered warranty work even though they had seen brakes fail with as little as 10,000 miles. We discussed this with a second company, midas, who stated this was a systemic problem with GM trucks where the brakes rust and fail prematurely. Midas aggreed to replace both rear rotors and brake pads at our cost of $340. Updated 07/19/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Romeoville, IL, USA

Brakes failed, almost slide into cross way traffic. Took into 2 different repair facilities( Firestone & merlin brakes) they both informed me that all 4 rotors were rusted entirely through from inside out, my truck is only 2 years old. I tried to get the manufacture to cover the cost of the rotors but they refused and informed me that the only items to rust on my car was caused by the environment, and the 2 people I spoke to were of no help, very rude and would not give me the telephone number to the corporate office. ( michell balykeo and steven schwausch). I have just been turned down today and will try to have my truck repaired shortly.

- Montgomery, IL, USA