This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Premature wear of emergency brakes on a 2003 Chevrolet avanlanche 1500. The brake is not used and the service people could not explain why the brakes wore out. My regular brakes just at 28700 miles just needed to be replaced in the back but not the front. The front brakes are almost like new. Even the service manager said that it did not seem right. GM just says nothing they will do. It cost me about $150 dollars(required for inspection) to fix those emergency brakes and I believe there is a defect in the system that allowed the brakes to wear out. They should not have any wear as emergency brakes. GM said they had a lot of complaints but they could not explain it either. Can you help me and investigate this problem? basically I was told by GM that they are aware of the problem but don't know what is causing it. So maybe I shouldn't use the emergency brake at all. Since they can't prove what's wrong they won't help me. Sounds like an excuse not to fix what's wrong. Maybe it's just a way of causing the owners of these vehicles to pay more at service/inspection time. A scam!
- Philadelphia, PA, USA
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- Philadelphia, PA, USA