This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 GM truck. Yellowing and double vision in driver side rearview mirror. Has degraded over past two years. Have noticed several GM vehicles with same problem, both cars and trucks.
I have not given permission to the dealership service department to start repairs. They told me it was the rear axle or rear end that was damaged beyond repair and must be replaced. I was quoted a repair cost of $2,400 for a used part and $3,000 for a new part. This truck has around 42,000 miles and was purchased June 1, 2003. I have had multiple problems ranging from replacement of cd's to a door window motor problem. I inquired/complained about a noise in the rear end at around 25,000 miles prior to the breakdown. However, they could not find the problem. The tailgate would fall open when locked occasionally, but this was adjusted after taking it back for repair. I have also replaced one hub assembly on the front of the truck at a cost of $250. There is an oil usage problem that requires an additional quart to be added between changes. I personally think that this truck is a lemon and needs to be researched to discern if it has had some previous mechanical problems. Although it was purchased new there is a possibility that it could have had some malfunctions before it was delivered. I misplaced my receipts, and I'm not sure that the service department will give me another copy. However, I will search for them as verification that I took the truck in on several occasions for various and sundry complaints.
- Jackson, MS, USA
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- Winter Park, FL, USA