This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Avalanche 1500. The rear sway bar broke, and wore out the brake line. The vehicle was at the dealer for over a month because the parts were on back order. The GM manufacturer does not want to cover the expense of the repairs. The failure mileage was 110,000. Updated 01/20/10 updated 01/22/10.
: the contact stated while driving over 20mph there was a loud noise coming from the vehicle. As the speed increases or while driving over potholes the noise increases. The independent repair shop determined the noise came from the rear suspension and the driveshaft. No repairs have been made.
The vehicle's suspension is not adequate for pulling a boat & trailer weighing no more than 3500 lbs with a tongue weight of no more than 300 lbs. Although all info given by Chevrolet says the vehicle will pull 7,100 lbs with a tongue weight of 1,065 lbs. Max. While pulling any boat & trailer (we hooked up several trailers) that fall under these max. Weights, the vehicle violently vibrates at any speed. Dealership hooked same boat & trailer up to comparable Avalanche with same results. Dealership admits the problem is in the suspension, but Chevrolet claims this is not a defect.
- Stillwater, OK, USA
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- Smithfield, RI, USA