This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I pulled into my garage in my 2002 Chevy Avalanche and the ABS light came on. I turned off the engine and a terrible buzzing noise came out of the vehicle. I determined the engine fan was not running and (after nearly an hour) discovered the ABS module was running continuously. I finally disconnected the ABS fuse under the hood before the whole thing caught on fire. The truck only had 55,000 but was out of factory warranty. The dealer said the ABS module shorted-out internally. Only $975 later for parts and labor I had ABS brakes again. GM has had documented problems with the ABS on the '02 Avalanche but so far has only issued a recall for northern states, blaming the problem on road salt rather than the obvious design or manufacture defect. Road salt didn't cause this ABS failure because we don't use it in Oklahoma. The recall should be extended to the whole U.S. a critical safety part should not short out at 55,000 miles. This is a safety issue that NHTSA should address with a mandatory recall for all '02 Chevy Avalanche. GM refuses to acknowledge that it is a safety problem rather than a warranty issue. It was only by luck that the ABS didn't go out while I was driving down the interstate.
In my 2002 Chevy Avalanche, when I came to slow down to make a stop approx 5-15 mph, I would apply the brakes and it felt like the peddle was stuck and I could not fully depress the peddle to stop. Also the ABS brakes seemed to kick on even if I was on dry pavement at this slowing stopping speed. When this occured I could not stop as quickly as I normally could with properly functioning brakes. At times if felt like I would not be able to stop at all. There was never any damage due to the failure of the breaks (luckily). A mechanic looked at the hub assembly and indicated what could be done to fix the problem. No repairs were made to the vehicle, but the mechanic turned off the sensors as he saw that one sensor was corroded. He did not look at the other sensor.
1) anti-lock brake unit failed; ) park brake needs adjusting every 4 mos eventhough used daily; 2) both found in driveway; no accident 3) replace ABS unit at $950, and readjust parking brake at $80 each time.
- Allen, TX, USA
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- Yukon, OK, USA