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10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
3 / 3
Average Mileage:
42,160 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche brakes problems

brakes problem

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2002 Chevrolet Avalanche Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #31

Jan 032005

Avalanche 4WD

  • 60,000 miles

A D V E R T I S E M E N T S

I have a 2002 Avalanche and I am really disgusted that Wisconsin is not included in the recall for the ABS problem I.e. wi is not a "salt belt" state. I had a mishap on Jan 3rd this year that I rear ended someone at a stop sign after they started to go and then stopped suddenly. Now I'm wondering it would have happened if this was fixed.

- Oconomowoc, WI, USA

problem #30

Sep 072005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 69,500 miles
About 2 months ago, I had a low-speed collision in heavy traffic. At about 15-20 mph I braked hard, and the anti-lock brakes kicked in, but did not stop in the usual distance. I hit the vehicle in front of me. No damage or injuries, but very disconcerting. I read about the recall on the ABS systems of these vehicles, and took it to the dealer toady to have it performed. I was told my VIN was not on the recall list, and did not qualify. I'm having the work done anyway, at my expense. I also just failed my first NJ state inspection due to the emergency brake not holding. The brake has never been used. I also see a recall on this class of vehicle (K2500)for this item, and asked the dealer to perform this recall. I was told again this VIN was not on the recall list. Again, I am having this work done at my expense. Thank you.

- Trenton, NJ, USA

problem #29

Sep 012005

Avalanche 8-cyl

  • Automatic transmission
  • 39,922 miles
I own a 2002 Chevrolet Avalanche Z66 2wd. There is a problem within the ABS braking system. At this time the ABS and brake light illuminates after a period of 3 to 5 miles of travel. The brake pressure when applying the brakes is sometimes very week and sometimes even goes all the way to the floor making it extremely limited to stop even at very short stopping distances. Again, this happens at various time while driving and since I use my vehicle to drop off and pick up my family and then off to work, I feel this is a very important issue to be addressed and a recall should be issued immediately to repair this problem. This is a very good truck and my family and I love it but it has a problem that is obviously from the manufacturer and has to be repaired to keep the family together. I have been to various dealers where I've had to pay to get this looked at and they all informed me that diagnostic test concluded the rotors and pads wear are at a very normal state and need no repairs or replacements. The problems lie withing the ABS system and repair cost will be sever. Looking over the internet at various site, I found that this is a vary common problem with a lot of Avalanche owners, especially 2002 owners. Please help. I don't want to get rid of our truck over this.

- Fpo, AE, USA

problem #28

Jun 042002

Avalanche 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I have had problems stopping and have had the brakes checked several times, and the brakes were not the problems. With the problem of stopping some of the times there is noise when braking in low-speed; and there were times I did not stop, but pulled to the shoulder. I was on this site looking for a recall for this problem, and there is one, but not for the state of Maryland.

- Columbia, MD, USA

problem #27

Oct 242005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • miles
Contact received a recall letter concerning a defect between front hub/bearing assembly and wheel speed sensor. He took the vehicle to dealership to have it repaired. Now, the dealership is saying that the vehicle has excessive play in the hub bearings which was causing the ABS sensor to activate. He had no problems with vehicle prior to the recall repair. He has not contacted the manufacturer.

- New Lenox, IL, USA

problem #26

Oct 172004

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles
The contact owns a 2002 Avalanche special edition. At 37,000 miles he heard the brakes rubbing. He noticed the inside of the rear brakes wore out, not on the outside. The contact stated about one year ago he had the rear brakes pads replaced. In addition, the contact stated the emergency brake wore a groove inside the rear rotors. He called a dealer, and the dealer told him to bring the car in so they could look at it. The contact did not want to take the car to dealer. He took the rotors and the brake shoes off the car and took them to the dealer. The dealer told him he should have brought the car in and let them check the car out. The contact stated he has never used the emergency brake. He did want to pay for the new rotors because of the damage done to the rotors by the emergency brake.

- South Gate, MI, USA

problem #25

Apr 152005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles

A D V E R T I S E M E N T S

My 2002 Avalanche has, three times this year, experienced the problem noted in the brake recall where, at low speeds, the brakes fail to apply. It is a very scary feeling and occurs mostly in stop and go traffic. The first 2 times it happened I thought I had placed my left foot sideways under the brake pedal, because no matter how hard I pushed the pedal, nothing happened. I was pretty sure I didn't have my foot under the pedal. Now I know I hadn't. my problem is that now I hear that this recall does not include my state because we don't use enough salt or there are not enough complaints! you got to be kidding! I will guarantee GM that this will cost them huge if I get in an accident. I don't care what the extent of damage is. This is ridiculous, shortsighted and idiotic. I have contacted the dealer, the zone office, my insurance company and my attorney. My insurance company and atty stated that I need to keep good notes and do as much research as possible. My dealer said "bring it in" but probably won't cover it - maybe later. I still haven't heard from the zone office. My wife can't believe how upset I am over this. I am currently researching how much salt is used in the winters here. I will not stand for this.

- Muskego, WI, USA

problem #24

Sep 102005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 52,000 miles
Vehicle = 2002 Chevrolet Avalanche 52000 miles -- at a slow rate of speed the brakes do not stop the vehicle and the anti locks chatter... when asking my dealer they have told me the recall does not include Maryland...... I have disable my anti lock brakes for now and this relieved the problem, but when reactivated the problem remains -- will you please include Maryland in your recall campaign # 05V37900 thank you for your consideration in this matter. P.S. I live in the North / West part of Maryland elevation around 26000 to 29000 feet and we get lots of snow and ice not unlike the other areas of the recall. Thanks again, randy.

- Oakland , MD, USA

problem #23

Jun 122005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 79,000 miles
2002 Chevrolet Avalanche ABS recall notice...Minnesota not included in recall due to salt corrosion.

- Perham, MN, USA

problem #22

Sep 022005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • miles
NHTSA campaign id number : 05V379000 my Avalanche suffers from this exact symptom. Unfortunately I live in Minnesota... and the NHTSA has decided to leave Minnesota and Wisconsin off the "salt belt" list. The state of Minnesota uses more salt and cacl on our roads than any of those 2 states combined. For proof you can look at the bottom of my rusting truck. Please add my state to this recall or at least contact me on how I can have my truck serviced under this recall. Details: 2002 Chevrolet Avalanche 2500 4X4 [xxx] please contact me about what I can do to be included in this recall. Updated 07/19/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Proctor, MN, USA

problem #21

Jul 152005

Avalanche 8-cyl

  • Automatic transmission
  • 67,000 miles

A D V E R T I S E M E N T S

When applying the brakes there was a delay in stopping. The consumer first experienced the problem on 7-15-05. The consumer took vehicle to the dealership and they told him that the ABS control module needed to be replaced. Also, there was constant noise coming from the ABS control module even when the vehicle was turned off. The consumer had to replace a battery because of this. The dealership unhooked the fuse to make it stop. The consumer experienced the same problem that was included in NHTSA recall 05V379000/GM recall 05068. When contacting the manufacturer, they told consumer this vehicle was not included in the recall due to VIN.

- Suprise, AZ, USA

problem #20

Aug 202005

Avalanche 8-cyl

  • Automatic transmission
  • 42,000 miles
NHTSA document 05V379000 describes the exact ABS problem I have on my 2002 Chevrolet Avalanche 1500 truck. The current GM recall is not broad enough to consider the conditions we have in fl, and restricting this to northern states is ludicrous if this is a consistent manufacturer defect across all states/vehicles. Salt air and towing a boat (ie direct wheel contact with salt water on the ramp) very possibly have led to my problem. When applying the brakes at approx 4-5 mph the ABS went on and I very narrowly missed hitting a vehicle in front of me because the truck did not want to brake/slow down.

- Clearwater, FL, USA

problem #19

Jul 122005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • miles
On 7/12/05, I had my vehicle at Chevrolet 73 for the brakes. At that time they informed me I needed brake pads and rotors all the way around the vehicle. They told me and showed me the "excessive rust" on the rotors. The vehicle is only 3 yrs old and only had 35,000 miles on it. I was upset that they got to that point and now it was going to cost me $1000 to replace them. All my service was performed at this dealer. After I complained they told me they would cut the price to $360. They wanted to "cut" the back rotors replace all the pads and if the front rotors need to be replaced they would "have GM pick up that cost". I was extremely skeptical about them doing the work. If they originally felt I needed to replace the pads and rotors, how could this less expensive repair be safe? I did not allow them to do the job and had it performed at another service center. This am my local paper had an article about the recall of 800,000 vehicles due to corrosion affecting the anti-lock brake system leading to low-speed crashes. My vehicle is a 2002 Avalanche and is part of that recall. When I called GM they informed me it was the "anti-lock brakes sensor." My thought is if the sensor is affected by the corrosion, the corrosion also contributed to the rapid deterioration of the rotors and that affected the brake pads. This is a safety issue that should also be recalled along with the sensor. I would appreciate your help in this matter, there may be other GM owners out there that do not realize this is happening and could result in more serious crashes.

- Hammonton, NJ, USA

problem #18

Mar 232005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 16,934 miles
On inspection I was told that I had a lot of corrosion (very rusty)on rear rotors and said I would need to have them resurfaced and service the calipers and replace pads @16,934 actual miles. Very poor braking ability and not wanting to stop as should. Also I kept having problems stopping as should in any distance and came very near in getting into an accident. Had I been going much over the 35 miles I was I would have hit the car that pulled out in front of me for very poor braking. I then took vehicle into another dealership closer to me and was road tested they come up with replacement and that I would need new rotors and pads front because of a lot of corrosion and rust and new rear @ 17,778 actual miles done July 22,2005 for problems spongy brakes as they were, plus the anti-lock did not seem to work right for sometime. Very scared to drive my truck after couple of near accidents.. resurfacing $110 plus pad kit $59.95 without taxes, labor $183.95 and $492.64 no labor charged with arrangements with other dealership.

- Houghton Lake, MI, USA

problem #17

Feb 152002

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 80,000 miles
I am entering this in regards to your investigation PE05020. This is on an incorrect activation of the anti-lock brake system in Chevy trucks 99-2002. I believe my vehicle has this defect and it may have contributed to two accidents. The defect is in the anti lock brake speed sensor and occurs due to corrosion. My family has a snow removal business so I frequently use the truck in bad weather..also I lived across the street from the ocean for a year so the truck was frequently exposed to salt spray. I would be happy to let you examine the truck if you would like. I have not gone to Chevy to request repair yet..awaiting advice from my insurance company.

- Howell, NJ, USA

problem #16

Aug 302003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles
Braking distance is very long. Rear brake pads wear out much faster than front pads. As an engineer, I suspect that the antilock braking system is preventing hydraulic pressure from reaching front calipers, and thereby reducing braking effectiveness.

- Knoxville, TN, USA

problem #15

Jul 122005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 46,000 miles
Caller had faulty brakes for the last three weeks. While coming to a stop the brake will not hold and the vehicle kept rolling. Dealer said they will check it. Manufacturer has not been contacted yet. Vehicle was owned by nester brothers contractors.

- Clinton, NY, USA

problem #14

May 072005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 31,000 miles
Anti-lock brakes activate at low speed when trying to stop. Happens often and to correct problem I will remove fuse from ABS system.

- Taylor, MI, USA

problem #13

Mar 302005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 23,000 miles
I was pulling into parking spot and brake pedal went hard. The 2002 Chevy Avalanche would not stop and stepped on E-brake to stop. This vehicle had 3 other failures all at slow speeds. The ABS light never came on during these failures. I removed ABS fuse and there have been no brake failures since. This truck weighs 5700lbs.and I say stops better without the ABS fuse. At 19000 miles all 4 rotors and brake pads had to be replaced because the inside of the rotors had flaked and rusted so badly that the inside pads where down to metal. GM states brakes are not covered on there bumper to bumper 3/36000 warranty. The ABS failure occured at 23000 miles. I also deliver auto parts in a 2002 S-10 Chevy pickup that has the same ABS failure.

- Alcove, NY, USA

problem #12

Feb 022005

Avalanche

  • 40,000 miles
While driving at low speeds ABS system engaged and caused extended stopping distance. Dealership was notified, but did not resolve the problem.

- Seville, OH, USA

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