This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Avalanche failed the state inspection because the emergency brake would not hold. I never use the emergency brake and the inspector said the majority of the avalalache's that he checked have the same problem.
Parking/emergency brake has failed 3 times (pedal is soft, goes to floor, will not hold vehicle). Has been repaired by dealership twice, the second time with supposedly upgraded parts. Complaint pending with a.G.'s office. 8nlm
The emergency brake release handle is too low to the point where consumer cannot reach brake release handle, consumer has to release brake before getting into vehicle, contacted dealer, and dealer was not willing to do anything.
- Middlesex, NY, USA
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- Mckinney, TX, USA