This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Avalanche. The contact stated the brake and fuel lines was rusted and leaking fluid. In addition, the contact stated that the frame was rusted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000 and the current mileage was 140,000. Updated 10/7/14
When we purchased a 2002 chv Avalanche, it was equipped with onstar. When everything went digital, we were told by the dealer that they did not have a conv kit for our model. Since we travel, what optons D we have of getting onstar to replace our equipment. We have everythin except the phone, I guess.
Rear window frame plastic is cracking, there is a 3/8 gap that has form making the window unstable and leaking both air and water. The truck is out of warranty.
At the first of October I received a letter from onstar stating that my service would no longer be available for my 2002 chevorlet Avalanche beginning Jan 2008. Onstar is a safety device on my truck...and was the deciding factor in choosing a GM vehicle. Some other family members have 2003 gmcs and they are repairable but mine is not. I find this hard to believe..they just do not want to pay for it. I have had some trouble with my truck, eg- hardbody fading, would not pass inspection 3 years back B/C emergency brake was wore...no recall but the part was redesigned..hmmm, tailgate leaking water, a loud popping noise that took 4 long times at the dealer for them to find, but I can live with all this...but my onstar was a great piece of mind, esp with an illness and now a new baby. I will never purchase a GM again, B/C they have dumped all of us with analog service like a disease...I was told I could trade my truck and onstar would give me an additional year free! big wow...that is an insult. My truck was just paid for in August and in October I find out the big safety device of onstar is over.
Popping noise when turning coming from under cab at drivers feet and passengers feet. Transmission cross member bolt holes in frame have stretched horizontally and allow crossmember to shift side to side. Also front body mounts pop when turning causing stress on front mount bolts. ** Chevrolet said this is normal and the only patch they have for the popping at the transmission mount is to put washers both sides and the same patch for the body mounts.** note pictures are available of the stretched out holes.
Removed mid-gate glass on 2002 Avalanche to clean and noticed that plastic around mid-gate was separated from itself. Window had never been out before.
Water leak discovered again for the fifth time. Dealer has replaced carpet and pad on previous repairs and new seals were installed. Was dry for about 6 months. Carpet under back seat is soaking wet again. I am extremely tired of this malfunction in design, causing such issues. The bed stays mostly dry, and honestly I never expected the bed to be dry 100% of the time. However the interior of the truck should not be wet under any circumstances. Dealer has explained how the keep the drain channels clear and it does not help at all.
Water leaking into bed and passenger compartment. Water leaked for 6 months, went to dealer. Dealer discovered leak due to carpert being saturated with water under back seat and side rails at the B-pillar. Dealer replaced carpet and pad and supposedly fixed leak due to bad seal. 1 week after receiving truck from the dealer we discovered the new carpet saturated with water under back seat and side rails and now the front driver side carpet. Preparing to return truck to dealer since this was discovered on Saturday. Truck has 35000 miles.
This complaint is regarding our Chevy Avalanche. It was purchased in may, 2002. Shortly after purchasing it, we noticed that it was consuming quite a bit of oil. We were given an explanation that the motor was new, the rings haven't seated yet and 3 different types of oil have been placed in our vehicle -- one of such (straight 30W) is specifically mentioned in the owners manual not to add. Now our vehicle is still burning oil and has begun to blow blue smoke out the tail pipe. We have contacted the dealer, the manufacturer, the better business bureau, the states attorney's office. Currently the manufacturer has us undertaking an oil consumption test. The body (the plastic part) shortly after purchasing (when the weather got hot) started to detach from the metal part in the fender area and the plastic panels in the back of the bed are warped. We are not happy.
Bed of truck is leaking everything gets wet. It is also leaking into the cab of truck> this was a concern when I purchased it and was assured there would not ever be a problem. Have had it to dealer here 2 times and still leaking. Have whooping sound from sun roof in open position, if I hold up on it, it stops. This I was told could not be fixed. Springs are just too weak.
A fluttering noise from the lower drivers side windshield support pillar area at appx. 50+ mph or when driving against a strong wind. The noise sounds like it is coming from the engine compartment and resonates thru the pillars plastic cover..
Water has leaked inside the passenger compartment since purchased. The dealer has attempted to repair the problem for over a year. The manufacturers legal department recently advised the consumer that they will make no further repair attempts and that the leak is deemed reasonable/acceptable.
Front windshield make a fluttering noise at speeds greater then 55 mph. Took motor vehicle to dealer 8 months ago they replaced the molding and they were fine to about a month ago. Now they say they don't have a place to road test it that they can do 55 mph.
Consumer states his midgate is leaking (water is coming in). Consumer has taken this truck 4 times for the same thing. He said this time will be the fifth time, and is asking Chevrolet to take the truck back for possible buy back. Nlm
A D V E R T I S E M E N T S
- Minocqua, WI, USA