The contact owns a 2003 Chevrolet Astro. The contact was made aware by an independent mechanic that his vehicle was included in NHTSA campaign number: 03V328000 (suspension) while performing routine maintenance on the vehicle. The vehicle was diagnosed with a faulty steering knuckle and lower ball joints. Myrtle beach Chevrolet (1785 us-501, myrtle beach, SC 29577) and the manufacturer were made aware of the issues. The contact was informed that the parts were no longer made and there were no after market parts available. The failure mileage was 392,000.

- Myrtle Beach, SC, USA

Front suspension issues, electrical gauges, replacement of fuel tank pump, door latches failing to open on sliding side door making exiting of vehicle impossible, recall of 02V328000 unable to be confirmed as handled by any dealers.

- Grant, FL, USA

After ball joint recall, I have had nothing but problems with steering, braking and suspension. Front left side continually pops and grinds, shock boot was replaced twice, the shocks have been replaced 3 times. The third time may have fixed it, just got the van back today. Brakes are intermittent. Heard loud bang from rear end, dealership tightened backing plate. Transmission slips, shudder is felt from rear end at 30+ mph. Dealership put balances on torque converter and the drive shaft, had to cut the rear springs to do this. Service manager stated the problem was not gone, but livable. Vehicle runs rough at idle, almost stalling, service manager experienced the problem as well. Said fuel injector port was fill with carbon, but cleaning it did not fix the problem. Check engine light came on during a trip, stayed on for the 6 hour drive home, there was no heat at all, service manager said he could not get the computer to reproduce the code, but replaced the thermostat, water pump and two clamps.

- Bridgewater, ME, USA