CarComplaints.com Notes: The 2002 Chevy Astro Van has a solid reputation with very low complaint rates. The only problem now is finding one with low miles.
Not only is the 2002 Astro Van reliable, but since they were built on a truck powertrain, they can tow 5,500/5,000 lbs (RWD/AWD) -- almost double what other minivans can.
The Chevy Astro is mechanically identical to the GMC Safari.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 4
Average Mileage:
55,356 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Chevrolet Astro van. While driving 30 to 35 mph, the vehicle began accelerating on its own. The vehicle would not slow down by applying the brakes which forced the contact to shift gears into neutral and then into third gear. Within a few minutes, the contact was able to slow down the vehicle engaging the brake pedal and shut the engine off. The contact was informed to engage the accelerator pedal to loosen the throttle; however, when he restarted the vehicle the RPM's increased rapidly. The police helped the contact push the vehicle onto the emergency lane. The vehicle was towed to the dealer. The dealer stated that the rapid acceleration was due to a frayed accelerator cable. The dealer replaced the accelerator cable and adjusted the idle and throttle plate. The vehicle is driving normally. The contact requested the parts from the dealer who stated that they were not longer available. The contact is concerned about the safety risk since a crash could have occurred. The failure mileage was 172,777.
Consumer complained about a sudden acceleration problem. This problem occurred intermittently and with or without the air conditioning being on. Dealership tried to resolve the problem. However the problem recurred.
While traveling about 30mph on the highway without prior warning. The gas pedal was stuck and excessive speeding and she was able to stop by turning off the vehicle. Please provide additional information. Dealer is aware of the problem.
- Gloucester, MA, USA
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- Riverview, MI, USA