CarComplaints.com Notes: The Chevy Astro is mechanically identical to the GMC Safari.
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had a number of problems with this vehicle: Both the left and right power windor motors; replace the key remote, both idler arms, front brake pad at 37,000 miles, serpentime belt, power steering pump - replaced twice, had to fix oil cooler lines twice, replaced distributor/rotor; replaced lower gasket due to intake manifold leak, and fuel pump modual. All of this was done before my car had 57,000 miles. The dealer has been very fair and repaired at low or now cost. I have had two trips shortened due to breakdowns and have spent over $1,500 on repairs not covered under warrenty or by the dealer. This is in addition to normal maintenance (oil and filter, four new tires, and transmission fluid and filter). I am concerned as to "what is next" and when the dealer when no longer be able to fix these problems at low cost to me.
Power steering failed while driving 5 mph and then the power brakes did not work. Car was towed to dealer. Dealer reported power steering pump went and offered 50% assistance program to pay for the repair. Dealer also advised that the alignment was severely out and would also need to replace all four tires. When dealer went to do alignment, he now informs us that the steering components are bad: Pitman arm, 2 inner tie rods, and 2 idler arms. Dealer claims this is due to lack of maintenance, I.e. greasing. This is the second alignment we have had to have done on this van (4/98 first alignment and replaced four tires at that time also. Had the van for 11 months??) we feel that steering components have been defective from the beginning thus requiring two alignments and two new sets of tires in 40 months. I called GM Chevrolet customer service 1-800-222-1020 and they report no recurring problems with the power steering pump. I will call about steering components.
Sudden and simultaneous loss of power brakes and steering. Dealer noted broken shaft in power steering pump. This failure could have resulted in a very serious accident.
- Salinas, CA, USA
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Vehicle would not steer, and brakes would not work. Towed to dealer, and stated the power steering pump, that controls the hydraulic boost for the brakes failed which led to the problem. Repairwork done with a replacement pump, which was identical to the original pump. Provide further information.
Defective power steering pump, caused loss of steering. Also, ABS pump went out while driving at 5mph, causing loss of the brakes. Gasoline gauge is no longer working. Dealer has been contacted.
When driving vehicle the shaft on the power steering pump broke. Vehicle had no steering control / power brakes. The shaft went into the power steering pump. There was no warning. Took vehicle to dealer & informed by mechanic that a weakness had occurred in the shaft.
A D V E R T I S E M E N T S
- Willmar, MN, USA