This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
S10 direct reply expressing concerns about the braking system on his 2014 Cadillac Xts, his foot catches on the noise sleeve underneath the steering column and does not allow the brake pedal to be fully depressed. The dealer informed the consumer, there was no fix for the problem, and they suggested the consumer remove all the weather mats, and if that didn't work, remove the regular mats. The consumer stated it appeared to help, but it did not cure the problem entirely.
While wearing my dress shoes for church today (size 13) I pivoted my foot from the accelerator toward the brake pedal and encountered a solid object that prevented me from actuating the brakes. As I pushed harder (presuming something was holding the brake pedal up) my shoe slipped off the solid object and slammed into the brake pedal causing a rather abrupt stop. Upon inspection I could see the solid object was an air vent with a sharp lower edge that grabbed my shoe. Clearly, there should some sort of guard over the sharp opening so that even in a panic stop when someone raises their foot even higher than I did, the shoe would easily slip off.
- Huntsville, AL, USA
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- Southfield, MI, USA