10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 35,350 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- repair light (2 reports)
lights problem
Helpful websites
- No one has added a helpful site for this 2013 XTS problem yet. Be the first!
A D V E R T I S E M E N T S
I called a dealer and was told it would cost $600 to fix. entire light assembly has to be replaced, light bulb individually does not exist. I told them that is ridiculous and was not going to buy another Cadillac.
I then called Cadillac complaint Department and was told there was nothing they could do, that was what it cost to repair. I then emailed the CEO of General motors and have not gotten a response as I figured.
I have posted the issue on Facebook and am telling everyone not to buy GM products.
Update from Jun 12, 2017: I received a response from a Mr. Mason from GM about my brake light issue on June 7th 2017, He was asked by CEO I Contacted to contact me. He contacted the dealer to work on my complaint of cost ($600). After checking with dealer he contacted me on June 9th, 2017 and said their was nothing he could do it was the cost I would have to pay. I responded that I was passing the word of Cadillac lack of concern for the customers with these ridicules part charges and warranties don't help on these issues. I believe several other car manufactures have much better customer satisfaction and repair backing.
I will contact the CEO again and let her know I was not happy with my Cadillac issue experience.
I suggest everyone out there do the same.
- Charles S., Piqua, OH, US