10.0
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 28,000 miles
- Total Complaints:
- 1 complaints
Most Common Solutions:
- not sure (1 reports)
brakes problem
Helpful websites
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A D V E R T I S E M E N T S
While operating the vehicle at approximately 20-25 MPH on a city street, the auto braking system suddenly applied the brakes, stopping the vehicle in the middle of the street, and shutting down the engine.
When I brought it to the attention of my Cadillac dealer, they acknowledged the condition by offering me a free extended bumper to bumper warranty, which I accepted, but told them I was not satisfied with the fact they could not "recreate" the problem, and therefore were unable to make a repair. Obviously, myself and my family are not very comfortable when traveling in this vehicle.
Besides this obvious dangerous condition, the vehicle has been in the shop multiple times for warranty work. I contacted Cadillac customer service and told them I was very uneasy about operating this "dangerous lemon" of a vehicle, and as a FIVE time Cadillac purchaser, wanted some relief. I was offered a "supplier" discount on the purchase of a new GM vehicle.
Sorry, but a "phony" discount is not what I would consider a satisfactory solution to a major safety issue.
- Robert C., Delray Beach, US