An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Back Over Prevention — Sensing System — Camera

Summary

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Actions

Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

Documents (15)

• Manufacturer Notices(to Dealers,etc) - Dealer Message re Stop Delivery Order for Upcoming Safety Recall N222378380
• Recall Acknowledgement
• Defect Notice 573 Report
• Recall 573 Report - 9/28/22
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N222378380 - Safety Recall Rear View Camera Intermittent or Inoperative Application for Used Vehicle Working Capital Assistance Program (WCAP)
• Recall 573 Report - 10/31/22
• ISSUED Interim Owner Notification Letter(Part 577)
• Recall 573 Report - 12/1/22
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N222378380 Rear View Camera Intermittent or Inoperative
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N222378380 - Safety Recall Rear View Camera Intermittent or Inoperative
• Remedy Instructions and TSB
• Manufacturer Notices(to Dealers,etc) - Dealer Message re REVISION: N222378380-01- Safety Recall Rear View Camera Intermittent or Inoperative Revised Service Procedure
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N222378380 Rear View Camera Intermittent or Inoperative
• ISSUED Owner Notification Letter(Part 577)

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