The contact called on behalf of her grandmother who owns a 2020 Cadillac XT5. The contact stated while driving approximately 60 MPH and attempting to accelerate, the vehicle failed to accelerate while attempting to switch lanes. The contact stated that while depressing the brake pedal, the vehicle was revving; however, the vehicle failed to slow down as needed. The contact stated that the vehicle continued to accelerate to approximately 80 MPH. The contact depressed the brake pedal for an excessive amount of time to significantly reduce the speed of the vehicle. The contact stated that the vehicle decelerated to approximately 70 MPH. The contact became aware that the cruise control had activated independently. While attempting to deactivate the cruise control, the cruise control failed to deactivate. The contact pressed the START/STOP button to turn off the vehicle. The contact pressed the button again immediately turning the vehicle back on and shifting into neutral, significantly reducing the RPM. The contact coasted to the side of the road and turned off the vehicle. After waiting for a while the contact turned the vehicle back on and continued driving. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Williston, FL, USA

While driving at low speed lost all power steering. Was able to get it back home. When checked again later power steering was working. While driving later that day brakes engaged to a sudden slamming stop, red abs engaged light flashed then went away. Both incidents could-??ve caused accidents. I-??m scared to drive this car anymore. A week prior I thought the gears weren-??t engaging / transmission seemed to be slipping ? 6 months prior braking engaged on freeway, also scary.. dealer said it needed a update and would be fine. 5 months ago I was unable to reverse out of my driveway, dealer also said it was in need of a update. I never received notice I was in need of any updates before these problems occurred.

- Pinole, CA, USA