This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A/C stopped working. Steering assist is reduced warning light came on. Was told it was a thermostat/ sensor. Had the sensor replaced for a cost of approximately $230. Short while later, A/C stopped working again. Suddenly the Steering wheel malfunctioned while driving on the interstate. Ran off the the road into median and heard a loud "Pop" sound as I tried to gain control of the vehicle. Hit an embankment and almost crossed over median into oncoming traffic. All airbags deployed. My passenger and I suffered injuries including broken bones, fractured ribs, severe back and shoulder pain, bleeding forearm, bruises and swelling. We were transported to a nearby ER by ambulance. The Vehicle was totaled.
Dash alert: Steering Assist is ResucedDrive with Care I see this is a current problem with the 2018 Cadillac XT5 but my VIN doesn-??t seem to be included. Please investigate why mine would not be included if I suddenly have the same issue.
From the time I purchased my vehicle their was a popping noise when I turn steering wheel I purchased at carmax and took it back two or three times they said nothing was wrong..I took.it to sewell Cadillac they said nothing was wrong..if I'm not mistaken I took to sterling Cadillac they said nothing was wrong.my last oil change was at sterling Cadillac in bryan tx a few weeks to a month ago now they tell me im im danger and they now hear the noise and says its my steering column and needs to be repaired immediately..they are now concerned since my car no longer has a warranty..I took my car back.to.carmax 2 to 3 weeks after purchase and kept telling them about the noise they said was nothing and now I'm told what I knew in 2019
The contact owns a 2018 Cadillac XT5. The contact stated that while driving at various speeds, the steering power reduced warning message was displayed. The manufacturer was notified of the failure and referred her to the local dealer for assistance. The contact was also informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact had not experienced a power steering failure in spite of the frequent illumination of the message being displayed. The failure mileage was unknown.
When I get on the freeway and go around 68 mph my vehicle starts shaking and I constantly get a stabilitrak message that flashes on and off. I have to hold the steering will tight because it swerves a little and had to start driving away from cars. I took it to get the wheels balanced and it still does the same thing. The mechanic from the dealer ship I purchased the vehicle from said he could not find anything wrong with it.
- Conroe, TX, USA
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The contact owns a 2018 Cadillac XT5. The contact stated while the vehicle was stationary at a traffic light, the Stabilitrak warning light was illuminated for a short time and turned off when depressing on the accelerator pedal. The contact stated that on 11/19/2012, while his wife was driving 45 mph, the reduced steering capacity, pull over immediately and other multiple unknown warning lights were illuminated. The driver stated that the steering wheel became difficult to turn however, the driver was able to continue driving to her residence. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the battery to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 32,000.
A D V E R T I S E M E N T S
- Kosciusko, MS, USA