10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,702 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Cadillac XT5 engine problems

engine problem

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2018 Cadillac XT5 Owner Comments

problem #7

Nov 162023

XT5

  • miles

A D V E R T I S E M E N T S

I was driving on the freeway, came to a stop as traffic increased, then the car shut off m. I had no power, could not get out of the vehicle, no hazards, no tail lights, nothing. I had a complete panic attack, I thought I was going to die. I called OnStar from my cell, they could even locate me. After 30 mins, calling 911, texting the representative from the dealership in which I purchased the car, it turned back on. Either the car was shut off with a signal or there is a serious hazardous issue that needs to be addressed.

- Riverside, CA, USA

problem #6

Jul 202023

XT5

  • miles
When driving the car on Jul 20, the check engine light came on. It went off upon arriving home. We had it checked at our local NAPA Auto Care and they did an Electronic Engine Control Test. The garage did not clear Trouble Codes and advised us to take the car to a dealer. Upon driving the car on Jul 30, the check engine light came on once again. In May 2020, when we had our car in for service, at Sutliff, in State College, PA, they took care of the Engine Control, software issue. This dealer is no longer open so we started taking our car to Blaise Alexander in Altoona, PA We, also, have had several incidents with the Parking Brake not releasing. We took the car to Blaise Alexander, in Altoona, on 3-14-23, and they said that the software showed no problem with the Parking Brake. They advised me to call a tow truck and have it towed into their garage the next time it happened. There is a Cadillac Dealer in Ebensburg, PA which is approx 30 miles away. We are in a dilemma as to have it towed there or have it towed to the GM Dealer in Altoona, PA which is approx 16 miles away. Our car has 50, 813 miles on it. I will have it towed either to the Cadillac dealer or the GM dealer.

- Martinsburg, PA, USA

problem #5

Sep 012021

XT5

  • 40,000 miles
The contact owns a 2018 Cadillac XT5. The contact stated that after coming to a complete stop, the vehicle lost motive power. After restarting the vehicle, the vehicle would operate as needed. The failure occurred on multiple occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 40,000.

- Charlotte, NC, USA

problem #4

May 062022

XT5

  • miles

A D V E R T I S E M E N T S

Driving down the road and my 2018 Cadillac XT5 started on fire for no reason and no engine lights came on. I loss all driving control power steering in the matter of seconds and was trapped in the car waiting for cars to clear so I can run out. The car is with my insurance company the car is now a total loss and I don't think they will investigate. I called GM to make a complaint. The fireman said he had just put a fire out on the same car a week ago. I found out that we have 2 more cars in the Macomb county MI area that caught on fire in the last 3 months same type of car.

- Chesterfield , MI, USA

problem #3

Jun 152020

XT5 6-cyl

  • 80,264 miles
The contact owns a 2018 Cadillac XT5. The contact stated while driving at various speeds, the vehicle stalled. The contact stated all of the warning lights were illuminated on the control panel. The vehicle was taken to the local dealer on three different occasions where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,264. Consumer stated vehicle completely shuts off and on without no codes or error messages.

- Webster, TX, USA

problem #2

Sep 112019

XT5

  • miles
Each time the car is driven the oil % drops by at least 1-2 % points. Since Sept 2019 the oil reading dropped to 29%. the dealer changed the oil filter and said the car was perfect. I have since learned that this vehicle has an open recall. There is an open recall on 2018 XT5, N192266190 - engine control software issue that does not appear on the Cadillac site. I was not notified.

- Grayson, KY, USA

problem #1

Jul 112018

XT5

  • 10,650 miles
The contact owns a 2018 Cadillac XT5. The contact stated that the fuel safety indicator illuminated. The vehicle was serviced five times, but the fuel safety indicator illuminated every time the vehicle was repaired. The vehicle was taken to taylor Cadillac (6100 central ave, toledo, oh 43615, (419) 842-8800) where a new evap purge valve was installed. Shortly afterwards, the fuel injectors were replaced and new engine banks were installed. A few months ago, the fuel safety warning indicator illuminated again. The manufacturer was made aware of the failures and a technician from the manufacturer was assigned to inspect the vehicle. The failure mileage was 10,650.

- Orgen, OH, USA

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