17137-Customer Satisfaction Program. Certain vehicles may have a condition in which the battery negative cable nut is under-torqued. In rare occurrences, this may lead to an increased potential for erratic, intermittent electrical symptoms including: door lock cycling, instrument cluster inoperative, unwanted downshifts, loss of radio display and audio, illumination of malfunction indicator lamp(s), driver information center messages, lights turning off, no start, loss of propulsion, and/or loss of power steering assist.
Dealers will torque the battery negative cable nut to specified torque.
