5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,164 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Cadillac XT5 lights problems

lights problem

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2017 Cadillac XT5 Owner Comments

problem #5

Mar 292021

XT5

  • 35,000 miles

A D V E R T I S E M E N T S

Sitting at a stop light and car lost all power. No ability to turn on hazard lights or call for help or anything. In my opinion this is a huge safety issue since my wife could have been rear ended since there were no lights at all on the car and no way to turn on any warning lights. Thank goodness this happened when stopped and not moving. I could not imagine the outcome of losing power at speed when everything is electronically controlled.

- Davenport, FL, USA

problem #4

Dec 152020

XT5

  • 41,120 miles
Vehicle in motion on highway, vehicle suddenly dies, goes dead, uncontrollable. Vehicle will not respond to engine start button. Will not respond to attempts to restart, unable to brake, vehicle continues to be uncontrollable, rolling into cross traffic. All electronics do not respond, unable to open doors to get out. Can not unlock doors all electronics flashing, door locks rapidly cycling locked all electronics uncontrollable. Unable to activate hazzard lights. Onstar system dead, unable to call for help. After approx. 30 min. Vehicle suddenly without warning restarts on it's own and begins to function.

- Lompoc, CA, USA

problem #3

Oct 022017

XT5 6-cyl

  • 2,000 miles
The contact owns a 2017 Cadillac XT5. The contact stated that the headlights (intelebeams) were designed to automatically illuminate when approaching a vehicle. The lights were supposed to deactivate when approaching an oncoming vehicle on the other side of the road. The contact stated that the intelebeams were not operating consistently. The lights turned off and on without any effort from the contact. The failure caused the vehicle not to start sometimes due to a drained battery. The intelebeams were supposed to be able to be manually turned on and off, but they would not shut off on a consistent basis. The contact was concerned of a possible crash or road rage incident if the failure was not repaired. The vehicle was taken to american Chevrolet Cadillac muncie (6580 w hometown blvd, muncie, in 47304, (765) 212-3294) and the contact was provided a loaner vehicle, but the failure recurred. The dealer was instructed by the manufacturer not to repair the vehicle anymore. The contact was in the middle of a lemon law lawsuit. The failure mileage was 2,000.

- Upland, IN, USA

problem #2

Aug 122017

XT5

  • 2,699 miles
The contact owns a 2017 Cadillac XT5. While washing the vehicle in the driveway, the contact noticed that the interior of the passenger side headlight assembly was cloudy. The vehicle was taken to the dealer (ingersoll auto Cadillac in danbury, Connecticut) who stated that there was no failure and the vehicle was designed that way. The dealer further stated that the headlight assembly would eventually dry out with the heat from the head lamp. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 2,699.

- Norwalk, CT, USA

problem #1

Jul 262017

XT5

  • 0 miles
#1 I have problem viewing thru windshield because light beige dashboard reflecting onto the inside of the windshield (sun glare)... #2 I have hard to see rearview when back up because too dim backup lamps...

- Pittsburgh, PA, USA

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