When I turn on the vehicle, it will have no sound - audio, turn signal, and most importantly and concerning, seatbelt warning chime. the electrical issues also extend to the hvac sustain have been trying to get this resolved with two dealerships and Cadillac directly for 1.5 almost 2 years. The issues began about three weeks after my lease began. Cadillac directly and the dealerships have done nothing to resolve this and have continuously kicked it down the road with no resolution. I am not comfortable driving a vehicle in which seatbelt deatures are compromised.

- Bloomfield Hills, MI, USA

The contact owns a 2021 Cadillac XT4. The contact stated that while driving in stop-and-go traffic, the contact rear-ended a vehicle in front. The contact crashed the vehicle at approximately 5 mph; however, the collision caused severe front end damage to the vehicle. The air bag did not deploy and all electrical safety features failed to operate after the collision. There were no injuries reported and a police report was filed. The radiator began to leak as a result of the accident, therefore, the vehicle was towed to an independent body shop. The manufacturer was notified of the failure and offered no assistance. The vehicle had been repaired. The failure mileage was approximately 1,800.

- West Bloomfield, MI, USA