Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Back Over Prevention — Sensing System — Camera

Summary

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Actions

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320..

Documents (15)

• Recall Acknowledgement
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N222373320 Rear View Camera Intermittent or Inoperative
• Manufacturer Notices(to Dealers,etc) - Dealer Message re Stop Delivery Order for Upcoming Safety Recall N222373320 Rear View Camera Intermittent or Inoperative
• Defect Notice 573 Report
• Recall 573 Report - 12/5/22
• Recall 573 Report - 12/5/22
• Recall 573 Report - 12/5/22
• Recall 573 Report - 12/5/22
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N222373320 - Safety Recall Rear View Camera Intermittent or Inoperative Application for Used Vehicle Working Capital Assistance Program (WCAP)
• Recall 573 Report - 1/9/23
• Recall 573 Report - 1/19/23
• Remedy Instructions and TSB
• Miscellaneous Document - Frequently Asked Questions (FAQs) for Safety Recall N222373320 Rear View Camera Intermittent or Inoperative
• ISSUED Interim Owner Notification Letter(Part 577)
• Manufacturer Notices(to Dealers,etc) - Dealer Message re N222373320 - Safety Recall Rear View Camera Intermittent or Inoperative

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