This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just after leaving home and driving at 30 mph I applied the brakes and the pedal when to the floor. I determined that I had a massive brake fluid leak just to the rear of the right front wheel. Problem: One of two rear brake lines that are located on the top of the frame rail had been worn through by constant rubbing on the front anti-sway bar. The lines are routed over the top of the sway bar and one of the lines was pushing down on the top of the sway bar. The bar had worn a semi-circular area out of the bottom of the brake line, to the point of failure. I repaired the line and took the defective section of the line to my dealer. I also had the system fully checked and the repair inspected. The dealer said that they would contact the regional offices of Cadillac to inform them of the failure and its cause. I understand that the failure occurred after 166,000 miles on a 1998 sets, but, brake lines should never be in contact with a moving assembly, a sway bar which rotates). This might be an assemble error on just my car but the lines are formed to clear the bar and were held in place by frame mounted "clip blocks". everything was mounted in the correct factory positions but this line was pushing down on the sway bar. If it happened to me it might happen to someone else. Please be aware that I filed a phone report on November 1. I received a form from you today 11/9/04 the reference number on the form is 10099163. After reading the narrative/description on the form I am stunned. After 15 minutes on the phone with your representative, not one thing on the form is correct. Whoever I spoke to is, to put it bluntly, an idiot. Do you really think that I would file a report because my brakes were worn out? I would hope that other reports are not totally wrong as is the case for me. I would appreciate a call from a supervision at your earliest opportunity. Frank culmone - president T.D.C. Inc. Cell 818 216 5862.
- Westlake Village, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Westlake Village, CA, USA