Linda M West was driving at 45 mph on 4 lane city highway on 2/12/99. When approaching red light, she took her foot off the accelerator but the car did not slow down. Applying full force to the brakes did not stop the car. To avoid colliding with car in front of her, she turned off the ignition. After restarting the car, the accelerator was normal. Parked car immediately and had towed to dealer. Dealer replaced accelerator cable. No known cause of failure. One strand broke, unraveled, and did not allow deceleration. Charles called GM customer service on 2/15/99 to inform of safety problem. Inquired about safety recalls and technical bulletins. None existed for this problem. Since it was a near accident and a safety problem, I requested a technical bulletin be prepared. Customer service representative indicated it was a GM decision. I asked to talk to supervisor but received an address to write. I was not satisfied that a part failure nearly lead to an accident and that GM was not taking it very seriously. I examined the new cable and determined the cable is under very little tension and that it does not rub on any other parts. I am concerned that the part may be faulty and that GM should alert dealers to the potential safety problem. I do not understand why the part should have failed and would like a straight answer from GM. When I inquired if I could receive the results of the investigation, I was told I could not get it.

- Richmond, VA, USA

Speed sensor failed.

- Pomona, CA, USA