This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
All three backseat seat belt retractors quit working (retractor would not allow the belt to extend preventing passengers from buckling in) and had to be replaced. Cadillac informed me that they do not warranty seat belts beyond 50,000 miles and that I had to pay for the repairs (three new seat belt retractors) myself.
- Alexandria, VA, USA
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- Alexandria, VA, USA