This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The sunroof exploded while driving on interstate 67 (san diego county) on the morning of December 31, 2018. Approximate speed was 55 mph. It sounded like a large blast when it blew. Glass flew everywhere, mostly outward. It left a hole in the sunroof approximately 14 inches long and 10 inches wide.
The contact owns a 2015 Cadillac Srx. While driving 45 mph, the sun roof shattered. There were no injuries. The vehicle was taken to de la fuente Cadillac (1385 E main St, el cajon, ca 92021, (619) 333-8167) where it was determined that the sun roof shattered from the inside, pushing the roof of the vehicle upward. The vehicle was not repaired. The dealer notified the manufacturer of the failure. The approximate failure mileage was 56,000.
- Lakeside, CA, USA
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- El Cajon, CA, USA