10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
34,603 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX suspension problems

suspension problem

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2015 Cadillac SRX Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Jun 242021

SRX

  • miles

A D V E R T I S E M E N T S

Recall has been a month already with no fix. I am without a vehicle, when is this recall going to be fixed?

- Moncks Corner, SC, USA

problem #5

Sep 152020

SRX

  • 64,000 miles
While traveling on 295 S in ri.. I felt what I thought was a blow-out of my right rear tire. I lost control of the vehicle swaying all over the road losing control of the vehicle. Luckly I went off the road onto the grassy area but was heading toward trees, I managed to turn slightly to only side swipe all the trees before coming to a stop. All the air bags side curtains deployed. When first responders arrived on the scene let got me out of the car. Explaining about the blow-out they examined the tire to find no flat... they towed the vehicle, the mechanic called in the morning to report the issue was the suspension.... he stated the inner tire rod end was not touqed properly. My 2015 Srx was totaled.

- Greenville, RI, USA

problem #4

Oct 252019

SRX 6-cyl

  • Automatic transmission
  • 56,462 miles
The contact owns a 2015 Cadillac Srx. The contact stated that while driving at various speeds, the rear wheels swayed back and forth without warning. The contact initially took the vehicle to walters GM automall (505 N mayo trail, pikeville, ky 41501) where he was informed that the vehicle was not included in NHTSA campaign number: 14V571000 (suspension). The contact then took the vehicle to an independent mechanic who diagnosed the vehicle with a toe adjuster link failure and replaced the toe link. The contact attempted to reach the manufacturer but was unable to speak with a representative. The vehicle was repaired. The failure mileage was 56,462.

- Stanville, KY, USA

problem #3

Jul 272020

SRX

  • 74,926 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Cadillac Srx. The contact stated that while driving, the rear end of the vehicle started to sway. The contact stated that while his wife was driving the vehicle, the steering sensor became inoperable. The traction control warning light illuminated. The vehicle was towed to the arnie bauer Buick GMC Cadillac located at 5525 miller cir dr, matteson, il 60443, (708)720-7350, where it was diagnosed that the tow link adjuster separated and caused the steering sensor failure. The technician stated that the vehicle was not included in NHTSA campaign number: 14V571000 (suspension). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 74,926.

- Lansing, IL, USA

problem #2

May 182019

SRX

  • 27,000 miles
I'm writing to you about an incident that took place on May 18, 2019. My husband and I were traveling home in our Cadillac Srx at about 6:00 pm our car suddenly spun out of control as we heard a bang, throwing us across three lanes listening to cars screeching all around us on the NJ turnpike, we then hit into the side of a tractor trailer, pushing us back again across the three lanes until we finally stopped in the far left lane. Our insurance company has come to the conclusion that this was a faulty issue with the vehicle. To be exact it was the rear toe link adjuster lock nut torque. The next day I called my family to tell them what had happened. About two hours later my sister called me back and said 'there is a recall on your vehicle model. It involves the rear suspension.' (bulletin no: 14457C; rear toe link adjuster lock nut torque) she gave me the website where you can enter your VIN # and check to see if the vehicle was part of the recall. Our vehicle was not on the recall list. I checked again and again. I checked my paperwork from when I purchased the vehicle (used but certified, off of a lease) and the carfax. No recall. After having the insurance company inspect the vehicle, they, in fact, stated that the accident was caused by the rear suspension (rear toe link adjuster)

- Brick, NJ, USA

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problem #1

Nov 192018

SRX

  • 102,000 miles
Takata recall rear toe link adjuster. I was traveling in the vehicle with my daughter on the feeder of beltway8 South coming down off a bridge. The vehicle begin to move across the road in a jerking matter. I did not have control of the car. I took my foot off the gas to help reduce speed of the car. One the car stop moving. I pulled over to a company driveway and called onstar to come tow the vehicle. The vehicle did not wreck or hit any other vehicle.

- Houston, TX, USA

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