Drive a 2015 Cadillac Srx and the display screen has completely went out. Cannot listen to the stereo, use the back up camera, or anything. Luckily, we were able to figure out where to push to control the temperature. We have been told by several Cadillac owners and mechanics that this is a common issue with Cadillac vehicles. Did our research and was not able to locate where there was a recall for this. Fortunately, we carry the extended warranty, unfortunately, we are limited as to where we can take it to get the work done. Very frustrated and disappointed.

- Prattville, AL, USA

The cue system is totally unresponsive. I have around 57,000 miles and bought this car as a certified used vehicle with around 30K miles. The cue system worked when I bought the car but certain icons later stopped responding while the mileage was under 50K. And now nothing responds. I called customer service they told me to open the door while the car was running then turn off the car and count to 30 and that should unfreeze the cue. This did not work. I am told it will cost anywhere from $1200 to $2500 to fix the cue and other Cadillac owners reported in forums that the fix will eventually stop working. According to the forums and what I could search this issue has impacted 2013 - 2016 models. GM should pay for this fix and the fix should be permanent. I love the Srx but will never buy another GM product. This cue screen freeze is while in park and drive. I try sending navigation from the Cadillac app and it does recognize receiving the map but won't load or go to navigation. When I touch the home button it will go back to the main screen but the freeze prevents any changes. I cannot use the navigation, sync the temp or modify any settings. It is totally frozen.

- New Port Richey, FL, USA

Headlights when I drive at night on low beam I can not see very well.I replace bulbs it did not help. You can not go very fast at night because you cannot see very well.you have to put lights on high beam. I think this should be recall and fix.

- Milesburg, PA, USA

The built-in backup camera sometimes fails to work correctly. Normally, the backup camera image and guide appears on the center screen a few seconds after shifting into reverse. However, occasionally the video feed from the backup camera does not show when in reverse. Instead, the display is a solid bright green color. The backup angle guides are still overlaid on top of the green image. When the vehicle is turned off and restarted, the backup camera will usually work properly again. The issue is intermittent. The lack of a working backup camera severely compromises visibility when reversing.

- Menomonee Falls, WI, USA

My 2015 Cadillac Srx has a headlight problem. Useing low beams you can not see very well at night. I replaced them it did not help. I think it is a safety issue. I think GMC needs to recall and fix the problem.

- Milesburg, PA, USA

Low beam headlights make it hard to see at night. The infotainment system works intermittently.

- Daytona Beach, FL, USA

Cue system and screen fading out. Bottom half of screen does not work. Warning message on constantly. Unable to clear it out.

- Coldwater, MI, USA

While driving the vehicle it stumps in the rear and also jolts in the fronts.

- Chesapeake, VA, USA

Michelin premier ltx tire tread is separating from the tire at 21000 miles. Part #31741, GM part #22996332

- Pompano Beach, FL, USA

2015 Cadillac front lights very poor, dim. Took to dealership, charged us $188 to "diagnose" when the problem was obvious, they were cloudy. Then charged us $1774 we had no choice, lights were disassembled, we needed to see at night! note there were several others getting same repair right there at same time. I was angry, dealership had a "button" built in on computer to get financial credit from GM, obviously this happens often. The credit was $800 automatically, (we then paid net $974. )I want all to be replaced and credited. I called GM, they allegedly contacted Cadillac and they said would not help us. GM senior rep admitted this is a problem, happens often 2015 model. This was obviously is a recall issue!. they were going to charge us $188 (diagnose) and not fix it, or $1774 to replace/put back together. GM senior rep said we shouldn't have paid, it would have been easier to get it solved if we didnt pay. What? we had to see! the lights were in pieces, we had to pay $188 if we didnt replace it and pay for it. We had no choice. Please help us get full reimbursement this is very obviously a problem with many of these 2015 Srx. This treatment and charges to replace was outrageous. Our car just got out of warranty btw, and only has 47,600 miles on it. We have another car 11 years old, lights are fine, we had another car for 20 years never replaced front lights. They are defective pure and simple, very unsafe. We had to use brights before replace.

- Estero, FL, USA

The complaint is about my tires. I bought my car in Nov 2017/took my cat about tires/they stat I need 4 new tires/but because I just brought the car, they would give me 4 tires/and that car should have when out with them tires. I just took my car back again for tires/ now they state I need 4 new tires/my air keep going out of my tires

- Grosse Pointe, MI, USA

Section of touch screen no longer working

- New Bedford, MA, USA

On the afternoon of 4/11/2018, I was driving approximately 65-70 mph on I-4 in tampa (eastbound). At approximately 2:05 pm my moonroof literally spontaneous exploded into a trillion pieces! no external force influenced this. By the grace of god I had just closed my sun shade 20 minutes prior to this. I have photos of the glass breakage after I was able to safely exit the highway a few miles away. The glass shows that it blew up and out, not in from an impact.

- Tampa, FL, USA

We stopped at light or stop sign, when taking off here a loud boom or kick.

- Youngstown, OH, USA

-I was traveling South on fm, miles North of miami, tx when a deer ran out in front of me. I struck it front center and onstar immediately called for emergency services. First thing I noticed was one of the air bags deployed and after pulling of the road and coming to a stop, I noticed a fire from the passenger side of the engine compartment. I exited the vehicle and still on the phone with onstar, my car fully engulfed within 15 minutes. The fire department was on site after the car was fully engulfed and took an hour to put out the flames. My car was a total loss. No one knows why it caught fire, what caused it.

- Miami, TX, USA

Vehicle's rear lift gate suddenly closed while in the open position and striking my sister while she loaded bags in the cargo area. This happened twice on 5/29/17. I returned home and have not driven the car since. I will take it in for service on 5/31/17. My sister was not injured, but she was shaken up, as the vehicle continued to press down on her body. A young child may have been seriously injured. The car was stopped in the park gear, with the motor on. In a shopping center.

- Boynton Beach, FL, USA

While driving on the highway, the stabilitrak and check engine warning indicator lights come on. Next a warning reads, "engine running at reduced power" and the car slows down. When I cut the car off and restart, the warning indicator lights reset and the car will drive normal.

- Houston, TX, USA

I've been having the same problem as another driver with the exact same situation. It seems like we're both having the same problem, and we're both being ignored. When accelerating, car lunges forward and kicks back when transmission is changing gears at relatively low speed. Car has been brought to dealer (patrick Cadillac in schaumburg, il) numerous times but dealer claims it is a normal condition. When pressed the service manger admitted it is normal but on the extreme side but refuses to remedy the situation. I believe the car is unsafe and should be repaired. GM corporate has been has been contacted on numerous occasions and is uncooperative and refuses to return any communication. When one pays the money to buy a luxury vehicle, one expects problems to be taken seriously and repaired.

- Harwood Heights, IL, USA

On inclined or hilly terrain the car rolls back even if in drive. After a complete stop due to traffic or stop sign or signals, when foot is taken off the brake pedal, the car begins to be rollback instantly. Such sudden shift of gear is scary. Reminds you of all the accidents caused by automatic shift of gear. It is a major safety issue. Never had experienced such roll back in the GM cars we previously owned. And they were less expensive cars. The car was bought in novi michgan and was taken to Virginia. It was driven around Washington DC metro area for almost one year. The issue was reported to a dealer in Virginia and Michigan. Not much attention or importance was given. In novi, when asked for documentation of our report, was told it is placed in the system the gps system in the car at occasions have given wrong directions, which it attempted to correct at the last moment requiring immediate and quick maneuvers. That itself causes grave safety problems in multi lane roadways. The gps system I'm the I phone is actually better and more uptodate. The spoken instructions are not as clear as other systems. The dealer said they were not equipped or trained to correct this problem

- Novi, MI, USA