The contact owns a 2015 Cadillac Srx. The contact stated that while driving at various speeds, the headlights failed to provide proper brightness while in operation without warning. The contact used the high-beam headlights for proper visibility at night. The contact had taken the vehicle to Cadillac of las vegas (5185 w sahara ave, las vegas, nv 89102) where she was informed that a notice for the repair should have been sent out to her however, the contact had not received a notice. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The consumer stated the dealer inspected vehicle and found the headlights were dim. The headlights were removed and replaced. The consumer called priority care and will obtain a refund in one month. Consumer stated car has not been repaired. Vehicle has been taken to service 6 tiimes within a year.

- Walnut Creek, CA, USA

2015 Cadillac Srx. Consumer writes in regards to headlights safety recall. The consumer stated the dealer is charging for the cost of repairs on a safety recall.

- Doylestown, PA, USA

2015 Cadillac Srx. Consumer writes in regards to headlight failure. The consumer stated the vehicle was taken to the dealer for a recall repair. The dealer advised to pay for the repair and be reimbursed at a later date. The consumer had not been reimbursed.

- Newcastle, WA, USA

The contact owns a 2015 Cadillac Srx. The contact stated while driving 35 mph, the that beam projected from the headlamps were insufficient to illuminate the roadway, which made it difficult to safely operate the vehicle after dark or in low light conditions. The vehicle was taken to Cadillac of memphis located at 5433 poplar ave memphis, tn 38119, where the vehicle was diagnosed and the contact informed that the headlamp assemblies needed to be replaced. The vehicle had not been repaired as of yet. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 58,500.

- Collierville, TN, USA

The contact owns a 2015 Cadillac Srx. The contact stated that the headlights were dim and provided poor visibility. The vehicle was taken to chuck nash of san marcos (3209 I-35, san marcos, tx 78666, (512) 253-8815) where a new cruise control and back-up light were installed; however, the headlights were not diagnosed or repaired because there was no recall. The manufacturer was not made aware of the failure. The failure mileage was 47,276. The VIN was invalid.

- Bradey, TX, USA

The contact owns a 2015 Cadillac Srx. While the contact was driving after dusk, the headlights were dim and were insufficient for driving at night. The vehicle was taken to all star autoplex (located at 1216 E. palestine avenue, palestine, tx 75801) and the headlamps were replaced; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000. The VIN was not available.

- Palestine, TX, USA

The contact owns a 2015 Cadillac Srx. The contact stated that the low beam headlights were very dim and failed to provide adequate lighting. The failure prevented clear visibility while driving; therefore, the high beam headlights had to be activated. The vehicle was taken to pikerton Chevrolet (925 North electric road, salem, Virginia 24153, (800) 813-5960), but was not diagnosed or repaired. The dealer stated that nothing could be done to correct the failure. The manufacturer was not notified. The failure mileage was 21,000.

- Roanoke, VA, USA