The contact owns a 2013 Cadillac SRX. The contact stated while driving 70 MPH, the low-beam headlights failed to provide adequate illumination while driving. The contact activated the high-beam headlights to be able to see the roadway. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Fort Worth, TX, USA

The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights were not illuminating sufficiently to see the road. No warning lights were illuminated. The contact stated that her husband replaced both headlights; however, the failure recurred, and she was only able to see the road while using the high-beam headlights. The vehicle was taken to a local dealer, where it remained awaiting the repair. The contact was made aware of an unknown headlight recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Miami, FL, USA

The contact owns a 2013 Cadillac SRX. The contact stated while driving at night, the headlights were extremely dim, causing a visibility hazard. The contact stated that the illumination was inadequate for nighttime driving. The contact stated that the vehicle was taken to the dealer and she was informed that the repair would be an out of pocket expense. The contact stated that the manufacturer was not contacted. The failure mileage was approximately 80,000.

- Houston, TX, USA

The contact owns a 2013 Cadillac SRX. The contact stated that the illumination from the headlights was inadequate for safe nighttime driving. The vehicle was taken to an independent mechanic and diagnosed that the failure was related to how the headlights were manufactured and could not be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

- Hunt, NY, USA

2013 Cadillac Srx. Consumer writes in regards to headlights safety recall.

- Bladwinsville, NY, USA

2013 Cadillac Srx. Consumer writes seeking reimbursement for vehicle repairs made related to a headlamp safety recall. The consumer stated the manufacturer declined reimbursement due to the repair shop not being a Cadillac dealer. The consumer stated it was the proper dealership.

- Lavonia, GA, USA

The contact owns a 2013 Cadillac SRX. The contact stated while driving 40 MPH at night the contact noticed that the illumination from the headlights was very dim, making it difficult to see what was in front of the vehicle. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the headlights needed to be replaced. The headlights were not replaced due to the cost. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Kapa, HI, USA

The contact owns a 2013 Cadillac Srx. The contact stated while driving at night, the front headlights were dim and failed to provide adequate lighting for safe driving. The contact notified ocean Cadillac (17800 ipco rd, miami, fl 33162) who offered to inspect the vehicle for a fee however, the contact declined. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,300.

- Miami Garden, FL, USA

The contact owns a 2013 Cadillac Srx. The contact received notification of manufacturer communication number: Cus000bf1F9E9. The contact stated while driving at various speeds, headlights gradually became dim. The contact stated no warning light was illuminated. The vehicle was taken to cappellino Cadillac, Inc located at 4130 sheridan dr, williamsville, NY 14221, (716) 650-4789, to be diagnosed. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was unknown.

- Grand Island,, NY, USA

The contact owns a 2013 Cadillac Srx. The contact stated that the headlightss were dim at night due to water and condensation inside of the headlight housings. Additionally, the contact had to drive with the hi-beam headlights at night. The vehicle was taken to kevin whitaker Chevrolet (2320 laurens rd, greenville, SC 29607, (864) 297-0011) however, was not diagnosed nor repaired. The contact received a letter regarding the failure. The letter stated that reimbursement would be provided for vehicles repaired for the failure. The manufacturer was not contacted. The failure mileage was 50,000.

- Greenville, SC, USA

The contact owns a 2013 Cadillac Srx. The contact stated that the headlights failed to produce adequate lighting and the high beam headlights had to be engaged to drive the vehicle. There were no warning indicators illuminated. The vehicle was taken to coastal Chevrolet (559 ocean hwy, suite 1, pawleys island, SC 29585) where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 75,000.

- Murrells Inlet, SC, USA

2013 Cadillac Srx. Consumer writes in regard to safety issue concerning widespread manufacturer defect that causes little to no light to be emitted from headlamp. The headlight case accumulates moisture until no light is emitted.

- Marietta, GA, USA

The contact owns a 2013 Cadillac Srx. The contact stated that the headlights were inoperable, which made it difficult to drive the vehicle. The contact mentioned that the headlights were not bright and the high beam headlights had to be used while driving at night. The vehicle was taken to an unknown dealer where the contact was informed that the vehicle was not under warranty, and that changing the light bulbs would only be a temporary repair. The contact was also informed that moisture entered the headlamps, which caused a short in the circuit. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN and failure mileage were unknown.

- Houston, TX, USA

The contact owns a 2013 Cadillac Srx. The contact stated that the low beam headlamps were not bright enough to safely navigate the vehicle while driving at night. The vehicle was taken to Buick GMC Cadillac fort walton beach (329 miracle strip pkwy sw, fort walton, fl) where it was diagnosed that the headlamp harness was inadequate and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered a discount for the repair because there were no recalls. The failure mileage was approximately 80,000.

- Navarre, FL, USA