The contact owns a 2013 Cadillac Srx. While driving after dusk, the headlamps illuminated the roadway inadequately. The contact stated that the headlamps were extremely dim. King O'rourke Buick GMC (756 smithtown bypass #102, smithtown, NY 11787, (631) 240-0639) was contacted by phone and notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was also informed that California and Florida residents were reimbursed for replacing the headlamps in full due to litigation; however, other states did not fare as well. The approximate failure mileage was 88,000.

- Kings Park, NY, USA

Headlights are very dim for low beams! I must run w/ high beams at all times at night for any light. I was advised that the seals for the light assemblies let moisture in and both headlights need to be replaced for over $1200. This is a know issue and needs to be looked into for safety.

- Canonsburg, PA, USA

Low beam headlights are very dim night driving is very dangerous. Replaced bulbs with little or no results. This is a common problem that Cadillac will not address. The reflectors in headlight assembly are defective.

- Lexington, AL, USA

The contact owns a 2013 Cadillac Srx. While driving various speeds, the headlights were dim and failed to produce adequate lighting. There were no warning indicators illuminated. The vehicle was taken to orr Chevrolet of fort smith (6500 autopark dr, fort smith, ar 72903, (479) 310-0948) where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 9-5389871230. The failure mileage was 85,400.

- Fort Smith, AR, USA

O our cadilac in the time we have owned it the headlights have been fixed at the cadilac dealer for which we paid $1400 to bill cramer cadilac in panama city floirda where we bought the car. Supposedly they fixed the issue with the headlights but withen a month of that repair the headlights again were so dim you can not see to drive at night without the high beams on. Not even a month after repair bill cramer was contacted and told about the issue happening again and we were told over the phone that we would again have to pay for the full amount of the repair to replace the entire headlight assembly and would have to take things up with GM. On several occasions I have tried to speak with bill cramer cadilac or GM about this issue and have been given the runaround. Now im finding everyone who purchased one of these vehicles is haveing the exact same issues with the headlights. Someone I work with recently bought a newer Srx and it already has the exact same issue. When will something be done about this"???????"

- Chipley, FL, USA

Headlights too dim unable to see at night! almost hit a car pulling out from a parking spot because lights were too dim.

- Fort Smith, AR, USA

Low beams are very, very dim. I find it hard to drive at night and often drive my wife's outback at night specially if raining!

- Tarentum, PA, USA

The low beam head lights or very dim can not see at night driving, it really bad I live in South Carolina we don't have many street light on our roads. I wish someone would drive these cars that on the bad light list.

- Lexington, SC, USA

Drivers side headlight is to dim causing low visibility at night. Unsafe to drive.

- Royse City, TX, USA

Since purchasing the car used with 36K miles on it the headlights have become progressively dimmer, to the point where the car is no longer safe to drive at night. Upon further research this is a common problem with these cars and is a flaw in the design. Cadillac wants 1200 to fix them, and refuses to acknowledge that this is a major safety issue on their vehicles.

- Newtown, CT, USA

The headlights on my 2013 Cadillac Srx are too dim to drive vehichle at night. This is a know problem and should be fixed by GM. I have replaced bulbs but did not help.

- Fort Smith, AR, USA

We recently purchased this car. We love it, the only problem is the low beam headlamps. We live in a very rural area, so there are no street lights of any kind in our area. The dealership where we purchased the car from were very nice and replaced the bulbs in the car and it did not make one bit of difference. The low beams are so bad that you can not see at night, at all. My husband almost hit a tree the other night because he could not see it. There is already a lawsuit with GM over the headlamp issues in California and Florida for the 2011-2015 Srx. While GM is concerned with their customers or so they say, they are not offering any assistance with fixing this issue because there is no active recall. To me that says, "we are not going to spend all that money on recalls, we would rather payout on wrongful death suits". which is clear by the class action suit in California and Florida. My question is "how many people have to die before a recall is issued over the low beam headlamps"?

- Bainbridge, OH, USA

Low beam head lights are very dim. I have pulled over to look at the head lights to see if they were even working. I cannot drive it at night as I cannot see. If I must drive it, I have to use the high beams and oncoming traffic continually flash their brights at me. This vehicle is super dangerous while driving at night. No help from Cadillac dealership. I first noticed this about a year ago.

- Marietta, GA, USA

Headlights exterior housing units wear out or deteriorate allowing moisture to accumulate and condense from the air that flows through their vents.I cant see at night and its a safety issue for me and my family.

- Brooklyn, NY, USA

2013 Cadillac Srx headlights are too dim.

- Brentwood, TN, USA

I have almost had several wrecks driving at night in this vehicle. The headlights are too dim to safely navigate the roadways. Driving with the high beams on is the only way you can see. Even after applying the suggested fixes from Cadillac, you cannot safely drive this car at night. I have included the most recent date of a near wreck due to low visibility.

- Amanda, OH, USA

The contact owns a 2013 Cadillac Srx. While driving at night, the contact noticed that the headlights failed to illuminate brightly. The contact called orr Cadillac of fort smith (located at 6500 autopark dr, fort smith, ar 72903, (479) 310-0948) and was informed to schedule an appointment. The vehicle was not taken to a dealer and was not repaired due to the diagnostic and repair fees. The manufacturer was not notified of the failure. The approximate failure mileage was 74,000.

- 108722 S 4768 Rd, OK, USA

We purchased a used 2013 Cadillac Srx on April 8, 2019. We picked the vehicle up from the dealer at approximately 6pm and proceeded to drive it home. Upon turning on the headlamps, we were unsure if they were actually on. The road in front of us was still dark compared to the other vehicles around us. I got out of the vehicle and assessed that the headlamps were on, just not very bright. We drove the vehicle home and researched to try and find a solution. It became obvious from comments by other Cadillac Srx owners, that this is indeed a problem. We are now forced to drive with our high beams on at night and are constantly having to dim them for oncoming traffic. It seems like replacing the headlamps with the factory replacement is not the answer as those headlamps would be the same as we now have in our vehicle. This problem needs to be resolved by Cadillac. Love the car, but am afraid to drive at night. We do not want to cause an accident or become a statistic.

- Fort Walton Beach, FL, USA

While driving at night we have noticed the head lights looked dim. Over some time they have become very dim. I talked with the Cadillac dealer on April 19,2019 and was advised this is a problem with the Srx models because of moisture getting into the area causing the lamp to fail. I was advised that to replace the headlight is very expensive however not a guarantee since the moisture intrusion issue has not been resolved. I purchased the vehicle in March 2014 (used) from the dealer with the extended warranty. Since I have owned the vehicle, I have always had it serviced at the dealer. As part of the service most of the times a GM multi point vehicle inspection (GM mpvi)was done on the vehicle with the latest one done on January 14,2019. Looking back at the inspection reports never has there been any indication of the an issue with the lighting. Also I have never seen or been advised of a problem with the head lights by the dealer or GM. The dealer told me that there is a law suit in California relative to this issue however a class action suit was dismissed. To me this is a vehicle safety issue which is the responsibility of GM and should have been a recall. How best should this issue be addressed?

- Naples, FL, USA

2013 Cadillac Srx low beams are very dim due to moisture in the projector bowls. I replaced the factory halogen bulbs with aftermarket hid bulbs but the problem still exists. I am forced to use high beams during rain and in low light conditions since you cannot see the road and driving is very dangerous. Cadillac dealer said that both headlight assemblies need to be replaced at a cost of $1500.

- Lawrenceville, NJ, USA