Front headlamps, Low visibility driving at night, high safety hazard I cannot see the road to drive safely The headlights have been inspected and confirmed that projector headlamps are delaminating and need replaced There is a known defect in headlamps assembly reported to GM for this issue I am seeking to receive reimbursement for this repair from

- Rowlett , TX, USA

Low beam headlight are so dim, that it creates a safety hazard driving at night. The reflector material on the inside of the light bulb housing assembly has deteriorated to the point that the light bulbs light cannot project out the front of the light assembly. This makes driving at night very dangerous. We have not experienced an incident or accident concerning this problem, but I will not have anyone in my family drive this vehicle at night. This is a safety hazard that GM is not addressing.

- Georgetown, TX, USA

The front headlights are extremely deem. Found moisture inside the light assembly, having no damage to cause such moisture buildup. The front headlights both low beam and high beam failed at night on 16th September 2021 due to but not limited to moisture and then i discovered this was a known defect, but I did not learn officially of this until the 17th Sept 2021.

- Oakland Park , FL, USA

The contact owns a 2013 Cadillac SRX. The contact stated while driving at night, the low-beam headlight did not provide adequate illumination for safe driving. The high-beam headlight was used to provide adequate illumination to drive safely at night or in low-light driving conditions. The contact took the vehicle to the dealer who stated there was nothing that could be done except replacing the headlamps. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

- Manassas, VA, USA

The contact owns a 2013 Cadillac SRX. The contact stated that while operating the vehicle at night, the low-beam headlights were extremely dim causing a visibility hazard to the driver. The headlight bulbs were replaced but the failure persisted. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.

- Portland, OR, USA

The headlight casing allow water and condensation to cause the headlights to be extremely dim and makes visibility impossible for night time driving and is a hazard to everyone on the road.

- Philadelphia , PA, USA

Head Light are very dim. I changed the light bulb to see if that would help but I can't see at night due to the dimness of the head lights

- Hackensack, NJ, USA

The dim headlights are so dim you can-??t use them. Looks like water in the headlamp. Have seen that this is an ongoing issue with GM and can-??t find recall. They say pay for it now (which is more than I can afford) and they will reimburse in couple months. Car was this way when purchased but did not know and can-??t get money back.

- Joplin, MO, USA

Dim headlights are so dim that you can not see to drive this vehicle after ddark. Ive talked to several service shops and all say that Cadillac is well aware of the problem but wont fix it. Its a minium $475 fix out of poacket

- Chesaning, MI, USA

My headlights were needing replacement as they were too dim to drive at night. There is a class action lawsuit against it so they sent out letters to get replaced and they would reimburse. The lights were on back order and due to covid it complicated things even more. When the headlights finally came in Cadillac will not reimburse. There is also an issue with the cue. It doesn't work at all and Cadillac will not recall

- Savannah, GA, USA

The contact owns a 2013 Cadillac Srx. The contact stated that while driving at night the low-beam headlights failed to provide adequate illumination causing a visibility hazard to the driver. The cause of failure was not yet determined. The manufacturer was notified of the failure however, no assistance was offered. The local dealer was not made aware of the failure. The approximate failure mileage was 112,000.

- Hopedale, MA, USA

Headlights are very dim, it is very hard to see the road at night. While turning the steering wheel the car makes noise. While putting car in park shifter does not go all the way in to P mode, can't turn off the engine a lot of times.

- Tuckerton, NJ, USA

Low beam headlamps become so dim that you cannot drive at night. The headlamps put a light beam about 5 ft in front of the vehicle. You can see better using two flashlights on the hood. Cadillac knows of this defect and even settled a lawsuit to replace them but they do not cover the entire cost and replaces them with indentical units. This vehicle is a extreme high risk when driving at night to the public. This car could not pass state or federal highway laws for working headlamps. If a recall was ever needed this is it. Cadillac will not fairly deal with this issue with its customers. A recall is needed before someone dies.

- Columbus, OH, USA

The seal around headlights has deteriorated and water is visible inside the headlights and the lights are so dim vehicle can't be driven at night.

- Mckeesport, PA, USA

Headlights extremely dim cannot drive at night

- Sudbury, MA, USA

The headlights are defective on thousands of Cadillac Srx models, 2010-2015. The light bulbs are fine but the reflective chrome inside the light peels away and the lights do produce enough light to see at night. This is certainly a safety issue and hope you investigate.

- Rockledge, FL, USA

Low beam headlights are to dim to safely drive at night.

- Greeneville, TN, USA

The headlamps are defective and do not provide adequate lighting at night. I replaced the bulbs on 1/3/2020. The issue is not the bulbs it's the lamps. I would like to have the lamps replaced by Cadillac.

- Roswell, GA, USA

My car is unsafe to drive unless I use high beams at all times. This is not a simple change the bulb fix. This is a very well known issue with 2010-2015 Cadillac Srx models that the headlights are so dim at night that the car can not be driven safely. GM, instead of doing a national recall has instead settled on a class action lawsuit where the owner has to bring the car in and pay out of pocket roughly 1500 dollars for replacement parts and then they will reimburse the cost. I do not have the extra money to replace their defective headlights. GM needs to step up and issue a recall as this is an extremely dangerous situation.

- Kiln, MS, USA

I bought my caddy in 2015 (after defect was made known to repair shops) at carmax. Replaced light bulb 1/2020. The problem is the headlight housing lets water in dimming bulb until night driving is impossible! I recieved the notice from GM about headlight defect late March 2020. The pandemic hit and I didnt have the $ or willingness to expose mysef to covid. GM gave owners until June 2020 to make the repair out of pocket and file for reimburse ment. 6 months later customers are still waiting on checks for reimbuirsement. GM refuses to reopen the matter and feels they have done enough to make this right for customers. This will eventually cause a wreck and possible death.

- Matthews, NC, USA