2012 Cadillac Srx. Consumer writes in regards to rear suspension toe link safety recall.

- Joliet, IL, USA

The contact owns a 2012 Cadillac SRX. The contact stated while driving 50 MPH, he lost control of the vehicle and ran off the road. The contact stated that the traction control warning light was illuminated. The contact stated while attempting to drive over 25 MPH, the vehicle began to vibrate. The contact was able to continue driving under 25 MPH to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired but was pending repairs. The contact stated that he received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts are not available.

- Keaau, HI, USA

The contact owns 2009 Ford F-30 Supercab. The contact stated that the vehicle experienced violate shaking without warning when accelerating past 50 mph The contact stated when driving over an object the failure occurs. The contact would have to released his foot off the accelerator in order for the vehicle to resumes back to normal. The vehicle was taken to the dealer where it was diagnosed that the steering dapper needed to be replaced in order for the failure not to recur. The vehicle was not repaired the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 133,000.

- West Valley City, UT, USA

The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the stability track warning light illuminated intermittently on the instrument panel and the vehicle swayed while driving. Additionally, the rear suspension emitted a loud noise while driving. The manufacturer was contacted and informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Virginia Beach, VA, USA

The contact owns a 2012 Cadillac SRX. The contact stated while driving at various speeds, the vehicle would sway from side to side without warning. The contact then received a recall notification for NHTSA Campaign Number: 21V473000 (Suspension) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.

- Flint, MI, USA

The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V4730000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle experienced a slight swaying while driving as if there was an issue with tire treadwear. The approximate failure mileage was 85,000. VIN tool confirms parts not available.

- North Fort Meyers, FL, USA

The contact owns a 2012 Cadillac SRX. The contact stated that while driving downhill at approximately 35 mph, there was a loud screeching sound coming from the rear of the vehicle. The vehicle drove into the opposite lane before stopping on the side of the roadway. Upon inspection, it was determined that the rear passenger-??s side wheel had detached. The vehicle was towed to the local dealer who diagnosed that the rear passenger-??s side suspension toe link had fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 112,550.

- Latham, NY, USA

The contact owned a 2012 Cadillac Srx. The contact daughter was driving 65 mph highway while raining the vehicle hydroplain which caused the contact daughter to lose control of the vehicle. And crashed into medium in the road where another vehicle hit the contact daughter vehicle in the rear. The contact stated no front and rear air bags deployed in the vehicle. No medical attention at the scene of the failure. The contacts daughter did go to the hospital two days after the failure. A police report was filed. The vehicle was towed to an independent mechanic where then the contact insurance had it towed to diagnosed the vehicle as a totaled loss. Now the contact just receive a recall notification from the vehicle manufacturer in reference to rear suspension toe adjuster link being loose and now the contact feel that was the caused to the failure of the vehicle at the time his daughter was driving.the failure mileage was 153,014.

- Baiser, KS, USA

While driving down the road the ABS & traction control lights came on. Took in to mechanic..needed left wheel speed sensor, rear shock, wheel bearing and hub assembly. All this with actual mileage on vehicle at 79259 miles. Feel this should not have happened on this car at that mileage.

- Sebastian, FL, USA

Headlight dim mode is as if the headlights are not even on, it is dangerous if not impossible to drive at night and especially dangerous in the rain at night.also front end suspension in cold weather or when turning to the right causes tire to rub on the fender well. It has done this since I drove it off the car lot. Am aware of service bulletin, but there is no fix for this either, as there is no adjustment for the camber. Very disappointed in Cadillac and gms obvious greed instead of its safety concerns. Sad! how many people will die before this is admitted by GM and actually addressed and resolved.

- Akron, OH, USA

Toe link torqued incorrectly suspension in rear is affected

- Aston, PA, USA

The contact owns a 2012 Cadillac Srx. While driving 50 mph, the rear driver side wheel shifted out of control. The contact was able to maneuver the vehicle to the road shoulder. The vehicle was towed to an independent mechanic who found that the rear driver side wheel toe link adjuster separated, which caused the wheel to be unbalanced. The rear driver side toe link was replaced. The manufacturer was made aware of the failure. An unknown dealer was contacted and stated that the vehicle was previously repaired per NHTSA campaign number: 14V571000 (suspension) in 2014 by the previous owner; however, the repair did not correct the failure. The approximate failure mileage was 97,000.

- Wantagh, NY, USA

Lower front drivers ball joint failed. Causing serious accident at highway speed

- Birmingham, MI, USA

Freehold collision repaired my 2012 Cadillac Srx after being sent to them from gold coast Cadillac in oakhurst. New Jersey on February 4,2016. They forged my name on repair paperwork stating that I accepted the car back and was satisfied with the repairs. This is not true.

- Basking Ridge, NJ, USA

My car was T-boned while being serviced at gold coast Cadillac in oakhurst, New Jersey on February 4,2016. The car was was sent to freehold collision to be repaired at a cost of $11,622.15. The car was not repaired correctly. The gas cap is loose and the rear door is misaligned. The car isn't safe to drive. But yet the dealership forged my signature on the documents the repairs were satisfactory to my liking and I accepted the car back. That is not true.

- Basking Ridge, NJ, USA

Bearings went out and had to be replaced

- Steubenville, OH, USA

The contact owns a 2012 Cadillac Srx. The contact's vehicle was repaired under NHTSA campaign number: 14V571000 (suspension). While driving approximately 65 mph, the vehicle struck a bump in the road and veered to the left without warning. The failure occurred on several occasions at various speeds. The vehicle was taken to an independent mechanic who diagnosed that the rear passenger side wheel bearing was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000. Updated 09/18/15

- Bardstown, KY, USA

The contact owns a 2012 Cadillac Srx. While driving approximately 55 mph over a pothole, the vehicle swayed from the left to the right and the antilock brake and electronic stability control warning lights illuminated. In addition, there was an abnormal noise coming from the rear of the vehicle. The failure occurred after the vehicle was serviced under NHTSA campaign number: 14V571000 (suspension). The vehicle was taken back to the dealer where it was diagnosed that the stability control system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 91,000. Updated 8/10/15 updated 10/17/2017

- Bardstown, KY, USA