This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights on low beam are so dim the car is not safely drivable at night. It is as if there are no lights on at all. The mechanic said that moisture had gotten into the headlight assembly and made the lens obstructed.
The low beam headlights have gone completely out, it happened over a significant amount of time, they slowly became very dim and now the they are completely out and cant be used at night. I have resulted in using my high-beams to drive at night. I have seen many other complainants but no resolution.
Dim low beam headlights that seem to be a common complaint with these vehicles. GM claims no wrongdoing and any repair costs up to $1500. Complaints abound throughout the internet about this series of cars. Totally unreasonable responses to complaints suggesting that dealer is not responsible for the problem. My wife bought this car in April of '18 and, because of city driving, didn't really discover the danger of this problem until August while driving at night on rural roads. It's as if there are hardly any lights on at all. I feel the government should take action with this problem in advance of fatalities that may occur due to this problem. It's a great vehicle, otherwise.
Low beam headlamps became very dim. Cleaned housings and replaced bulbs, and problem did not get any better. We have to use high beams all the time to see at night.
Headlight low beams are so dim it is totally dangerous to drive at night. No fix available. I added new led low beams and fog light and still cannot see to drive at night. The complaint is rapid on the internet for the same issues. No recalls or problem solutions.
The low beams on this car are so dim that you are unable to drive the automobile at dark. It is a major safety issue as you cannot see a 100 feet in front of you. I have made numerous inquiries to the dealership. I have been told they were fine. Cadillac knows they have an issue but will not make repairs. This is has been an issue since we bought the car in 2015 with 39,000 miles on it.
Headlight assembly collects moisture which causes headlight bulb to become inoperable. Had the bulb repaired last year and now the assembly is full of moisture and bulb is not working again. Can not drive the vehicle at night due to visibility of the road for the driver and other vehicles not being able to see the vehicle at night.
Low beam headlights are too dim. Cannot see to drive after dark without bright lights. Very dangerous to drive this vehicle after dark. GM doesn't have a recommended repair that doesn't cost the auto owner thousands of dollars.
The headlights are so dim I'm unable to drive my car at night. There is practically no dim headlights. When I drive at night I must have the lights on bright. I live in a area with a very heavy population of deer, on two occasions I have very narrowly missed the deer running out in front of my car. I had the headlights replaced and it has not helped. They told me there was condensation in the light assembly causing the problem. All the reports I have read say the problems still exist after the assembly is replaced because they use the same defective assembly. There should be a recall for this problem, it is very dangerous and someone is going to be killed if something is not done. If they don't replace and correct this very bad problem I will never invest in another Cadillac.
Exterior lights on dim are not good. Hard to see. Had new bulbs like what was originally in the car put in and they too went dim. Asked if there was a recall and GM said no. This is leaving my vehicle undriveable at night. I don't understand why GM does not have a permanant fix for this available. They should replace these bad lights. High beams are fine it's just the dim lights, I could get a ticket for driving at night with the high beams on all the time so I can see so I just drive another car at night. They were fine until 5 months ago.
Dim headlights are very dim. Cadillac says no recall. Have read several complaints about this same issue. Cadillac says water is getting in lights causing the light to go faulty. Califirnia lawsuit was won but for California only to get them fixed. This is my spouses vehicle and I am in fear of her and my child's safety. You cannot see with the dim headlights on at night period. The lights are very dim. Especially dangerous when raining or being followed by another vehicle, the other vehicles lights cast my cars shadow in the front of my vehicle causing more danger seeing. I am amazed at all the complaints of this safety issue and I hope and pray no one has lost their life over this problem. Please help getting these vehicles repaired before someone dies or loses another life over this issue. They should be held responsible for this issue. Thank you for your time in regards to this matter. We have to almost stop in the middle of the road when meeting another vehicle.
I have a Cadillac 2012 and I can not see to drive it at night. I have to use the high beams to see blinging the on coming vehicles which is very dangerous. At unknown time when a apply pressure to the brakes my vehicle wont stop. I have to pump the brakes and that don't work. The pedal drops to the floor. Took it into the shop and they stated they couldn't find anything wrong. This have happen to me 3 times as of now, I pray there isn't a accident.
Low beam headlights are too dim. Cannot see to drive after dark without bright lights. Very dangerous to drive this vehicle after dark. GM doesn't have a recommended repair that doesn't cost the auto owner thousands of dollars.
The low beam headlights are too dim making it unsafe to drive the car at night. This is a common problem for this model and the manufacturer will not correct the problem.
I purchased the car on 12.23.2018 from autonation Chevy in greenacres Florida. When the car was first driven at night, the headlamps were not illuminating the road. Notified the dealer the next day and was told to bring car in to have it fixed as it is a safety issue. When car was taken to the dealer, it was determined that part of the headlight system had de-laminated internally. The dealership subsequently said this is not a safety issue ad refused to repair it at their expense nor did the accept the car back. I maintain that the dealership knowingly sold me a car with a safety issue and is refusing to take care of it. Incidentally, the cost to me to repair this would be almost $2,000
A D V E R T I S E M E N T S
- Lawrenceburg, IN, USA