The contact owns a 2012 Cadillac Srx. While the vehicle was parked, there was a downpour of rain. After the rain, the tailgate became inoperable. While driving approximately 45 mph, the accelerator pedal was depressed but the vehicle failed to accelerate. While the vehicle was being towed two days after the rain, there was a large amount of water coming from under the vehicle. The vehicle was taken to a dealer where it was diagnosed that all of the modules were wet and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Wyandotte, MI, USA

Radiator cooling fan doesn't turn off. This ran my battery down. I removed my cooling fan relay switch from the electrical fuse box and unplugged my coolant temperature sensor wire and reinstalled and now seems to be working fine. I currently have 39K miles.

- Austin, TX, USA

Rear hatch opened on its own while driving down the highway. Rear hatch acted erratic after that and raised 3/4 of the way and came down rapidly, almost trapping person. Rear hatch then closed and would not open even on manual setting. Heard loud rush of water while backing out like it was running down the inside panels in rear, no water noted on rear cargo carpet. Took to dealer, found module shorted out. Reported to dealer after research, while waiting on part, that other complaint found online similar, noted tied to water from sunroof drain, asked them to check if module was wet. Noted had sunroof drain replaced prior on the recall.. dealer noted no connection. Picked up car after new module on sat.; picked up groceries on tues. And found carpet wet in back. Found 1" of water in side storage in rear on passenger side under carpet and 1" of water in spare tire area under cargo with rear hatch module/motor sitting in the 1" of water. Then hatch would not work again- called dealer- set to take car back again this sat.. requested Cadillac care and dealer to contact safety dept. Of Cadillac since rear hatch should never open by itself while driving down highway, and they informed me they have no way to contact anyone at Cadillac regarding safety concerns.

- Hartsville, SC, USA

The contact owned a 2012 Cadillac Srx. While the vehicle was parked, the contact noticed that the console caught fire and melted. The contact also noticed soot in the interior of the vehicle. The fire independently extinguished itself. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 52,000.

- Evans, LA, USA

The contact owns a 2012 Cadillac Srx the contact stated that while reversing, the warning sensor turned off and the vehicle crashed into a utility pole. There were no injuries. The vehicle was driven to the dealer. The technician diagnosed that the reverse sensor switch was accidently turned off and that there were no defects found in the vehicle. The manufacturer was made aware of the issue. The vehicle was repaired. The approximate failure mileage was 23,000.the VIN was not available. Mailed out 01/13/15 updated 1/21/2016

- Jackson, NJ, USA

When breaking have a very unusual smell coming from the break. Vehicle has a 2 to 4 second delay when applying the gas. The hatch back will open by its self and sometimes close by it self.

- Scappoose, OR, USA

I opened the rear lift gate from inside the car. I had just parked curbside at my 13 year old daughter's school, as I do each school day morning to drop her off. As she leaned in the back cargo space to pull out her back pack and lunch box the cargodoor started to close on its own on my daughter. Neither of us had pressed the button. I was unaware at first as I was in the front seat facing forward, I heard her scream and was watching in horror as she was being crushed by the door between the door and her bag and the cargo compartment. I did not understand why the door did not treverseand was unsure in that split second if I pressed the button would it reverse the door or crush her further. I also was unaware if I had enough time to jump out of the car, run to the back. To try to pull the door up. This came close to being a catastrophe. If my daughter was smaller or younger or in a different position. She is bruised and I am really concerned a car is on themarket like this. I saw other complaints like mine on line today after this happened. The dealership is being less than helpful not to mention.my car has locked me out twice with the keyless entry after the car was unlocked. It relocked. The navigation and bluetooth toss me regularly. I think this car has a wiring issue on top of the lace of safety with the back gate.

- Rancho Mirage, CA, USA