2011Cadillac SRX owner. Car has know water issue that collected inside car at the time of rain ruining the tailgate module. Since that time I have had all of the warning lights as indicated in the recall of August 2021. Stabilitrak Service, Slippery Roads, Shut off engine now etc. I have been waiting for the recall part to be produced since August and have been without a vehicle. I contacted Arrowhead Cadillac a few weeks ago and learned part not in production. It is going on 60 days of me having a vehicle that I can not sell or trade or use. I contacted the main Cadillac customer service and was informed that I could rent a car on my own and submit request for payment months from now- or I could take the car in to have the "bolt tightened" (recall bolt that I have symptoms listed in recall to not drive). I informed that both of these solutions are a no go for me- especially the one suggesting I have the bolt tightened- at the risk of me and my family's lives. The CSR recommended that I have the SRX towed to local dealership. I said I would and it can sit there- not having it towed back and forth. I contacted the Arrowhead dealership in Arizona and agreed to have the car towed for evaluation, and would be stored at the location. With no time frame of when I will have a working vehicle. I later decided to look at cars on the lot since I was planning on purchasing a car next year. I contacted Arrowhead sales and explained- they said would consider giving me a trade in of $ 3-4,000 and no vehicle deal although. The car can be should at $8,000 and from the law that I can determine if the dealership is unable to provide a repair in a timely manner that they would need to provide replacement at full value. I am a person that owns a car that is inoperable in a timely manner. I feel that Cadillac suggesting I have the Bad part tightened- and then not compensating me for the re cost or cost of the vehicle is a complaint worth reporting.

- Peoria, AZ, USA

I received a recall notice for a safety issue with my cadillac srx 2011. Recall #N212340980 regarding the real toe link. My vehicle is already showing signs of this issue and has been for over 2 years. Cadillac is not prepared to handle this issue. I called to make an appointment and was told they do not have the parts yet to fix the issue. Not to drive my car for safety reasons. I do not have access to another car, they cannot offer a loaner vehicle or a rental, so they so. I have doctors appointments, I need to use my vehicle. I am awaiting a reply from the dealership as to when the parts will be available, in the meantime I have to pray my car does not fall apart.

- Los Angeles, CA, USA

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel does not stay going straight, it veers off to the right.

- Tulsa, OK, USA

The contact owns a 2011 Cadillac Srx. While driving approximately 15-30 mph, the anti-lock brake system started to hesitate when attempting to stop the vehicle. The vehicle experienced a pulsing sensation when stopping. The contact took the vehicle to brogan Cadillac of totowa (located at 112 route 46 East, totowa, NJ 07512, 973-200-6342) where it was determined that the collector ring and hub needed to be cleaned. The contact was informed that the failure was related to a manufacturer communication NHTSA id number: 10080901 (service brakes, air, service brakes, hydraulic, traction control system, service brakes, electric). The vehicle had been repaired. The manufacturer was made aware of the failure and offered to contribute towards the cost of the repair. The approximate failure mileage was 125,000. Consumer stated entire "hub" assembly was replaced.

- East Hanover, NJ, USA

This car has a failure in the orings around the headlights causing them to fill with water and make visibility low. There is also a failure in the backup camera it seems almost all owners have to replace it after only a few years. There is also a failure in the stability sensor from the wheel bearing having a faulty bearing causing you to lose power while driving and very dangerous, only have issued a service bulletin #pic5428G

- Dover, TN, USA

My Srx has whining noise in the front drivers side front wheel when driving.

- Gary, IN, USA

The contact owns a 2011 Cadillac Srx equipped with Michelin latitude tour tires, size: 235/6518 (na). While the tires were being rotated, the technician suggested having them inspected by a qualified Michelin technician. The vehicle was taken to a Michelin dealer where it was diagnosed that all four tires showed signs of rotting and cracking in the treads. The tires were not replaced. The manufacturer was notified of the failure. The tire and vehicle failure mileage was 21,814. The dot number was not available.

- Sea Grit, NJ, USA

3 of the 4 wheel bearing/hubs are bad. Need to replace three. Thought it was tires, but it is the wheel bearings. I have 114,000 miles on the vehicle and no power train warranty now. Has been like this for 50,000 miles and thought it was the tires I bought because it started right after new tires install.

- Lillian, AL, USA

2011 Cadillac Srx with 20,000 miles on it had the entire wheel hub come apart. Bolts fell out and the remaining bolts were all loosened. This problem ruined the caliper and brakes. I was lucky that I was not driving on the highway very often as I could have had a very serious crash.

- Thornoton, CO, USA

I pulled out of a parking spot and then suddenly my car jolted to a stop. I had heard a snapping noise and the car wouldn't move forward or backwards. I looked at my tire only to find it was bowed in towards my car instead of away from it since the wheel should have been turned away from the car. Upon further review the tire rod had snapped. If the tire rod could easily snap as I was simply pulling out of a parking spot then it could have easily snapped while on the highway which would have resulted in injuries to myself and my child.

- Lewisville, TX, USA

I had a blow out on the Ohio turnpike. It was at that time I first came to know Cadillac no longer provided spare tires as standard equipment. There is a pump included which is useless in the case of a blow out. The issue is how can Cadillac be allowed to sell cars with out spare tires. It is obviously a safety device that should be mandatory.

- Aurora, CO, USA

The contact owns a 2011 Cadillac Srx. The contact stated that he was driving approximately 50 mph when he noticed that the vehicle was driving awkwardly. The contact moved off the roadway and discovered that the tire had become flat from being punctured by a shard in the road. The contact went inside his trunk he found out that there was no spare tire in the vehicle, but instead a can of fix a flat. The contact stated that the vehicle was towed to an independent mechanic in which the front driver side tire was replaced. The contact called the manufacturer and they advised him that the vehicle came equipped with the option of a spare tire or the inflation device. The contact was not satisfied with the options available. The failure and current mileages were approximately 33,352. The VIN was unavailable.

- Blackwood, NJ, USA