The contact owns a 2011 Cadillac SRX. The contact stated that while operating the vehicle the power steering had malfunctioned making the steering wheel difficult to turn in either direction and the ABS warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The contact was later informed that the part had been discontinued and no repair was available. The VIN was not available. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 111,000.

- Vienna, OH, USA

My lights have conditions and when it rains one of my lights do not come on until it is dry. I have replaced two bulbs since 2020. Now my steering wheel warning light came on, I had steering wheel fluid put in, and it's still hard to turn, and the warning light is still coming on with StabiliTrak warning light

- Dallas, TX, USA

Squeaking noises in the front end sounds like rubbing also when you were at a stop and you turn the wheel from left to right sounds like a rubbing noise just purchased vehicle at the end of summer used started during the winter

- Chicago, IL, USA

The contact owns a 2011 Cadillac SRX. The contact stated while driving approximately 3 MPH, there was a failure with the transmission and loss of power steering assist. The contact stated that the vehicle stalled and was towed to an independent mechanic and diagnosed. The contact also stated that the rear axle and suspension warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 21V473000 (Suspension). The approximate failure mileage was 76,000.

- Cameron, OK, USA

Received Recall notice (#N212340980), contacted several dealers and ALL said the same thing: if you did not purchase the car here, then appointments are six weeks out! Finally, went Tremonte Cadillac as they were kind enough to take the car in sooner; brought the car there and within fifteen minutes I was told "you are all set", thanked him and left. On the way home the "Service Rear Axle" message came back up again! Being the weekend I did not contact the dealer. The next day the light came back on and the vehicle information center would not display. Contacted the dealer and they said to bring the car back. The fact that the dealer is 45mins away, my difficult work schedule and being told the car can be driven, you just lose the AWD capability, I opted to wait till the fall. Also several attempts to contact Cadillac by phone, email and letters-with not one response! I am writing you at this time as we detected the car pulling to the right and loss of AWD system. Hoping your office can assist us. Respectfully, [XXX] and [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Hamden, CT, USA

GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to repair safety items. Refused service request despite previously scheduled appt. time; dealer required $100 fee to perform safety analysis despite Safety Recall letter / case. (08/27/2021) Contacted GM safety hotline to determine next steps. Spoke with GM rep who indicated a solution would be communicated with 24-48 business hours. No response prior to 09/02/2021 - attempted follow-up call @ 3pm, :28 hold, GM call center rep could not reach anyone in Recall department.

- Portage, MI, USA

a few months ago I started noticing a loud noise coming from the rear of my vehicle. Then my Service Traction Control light, Service Stabilitrak light, Service Rear Axle light, the Stabilitrak malfunction indicator lamp all come on my display screen. I took my tires to have them rotated and the rear tires were unevenly worn I was told. The other thing that is happening is that my steering wheel does not stay going straight, it veers off to the right.

- Tulsa, OK, USA

The car is swaying back and forth at speeds above 50 mph on good roads. Had mechanic look at it and he said shocks were good and everything looked fine. After researching on internet I found that others had a problem with the rear toe link adjuster. So I looked at mine and found it loose but the nut has not backed off. I think it has rusted and is slipping in the threads. I can send a video showing how loose it is when I push it up and down. If you want to see what a part looks like "before the accident" please contact me tomorrow, April 12, before I get it replaced. We are afraid to drive it. You need to see it as is because this is exactly what you are investigating.

- Blacksburg, VA, USA

When you go through a puddle the steering locks up and you can't move for about 15 20 seconds this causes you to panic and is dangerous cause you can't straight out the wheel.

- New Bedford, MA, USA

2011 Cadillac Srx with 20,000 miles on it had the entire wheel hub come apart. Bolts fell out and the remaining bolts were all loosened. This problem ruined the caliper and brakes. I was lucky that I was not driving on the highway very often as I could have had a very serious crash.

- Thornoton, CO, USA

I pulled out of a parking spot and then suddenly my car jolted to a stop. I had heard a snapping noise and the car wouldn't move forward or backwards. I looked at my tire only to find it was bowed in towards my car instead of away from it since the wheel should have been turned away from the car. Upon further review the tire rod had snapped. If the tire rod could easily snap as I was simply pulling out of a parking spot then it could have easily snapped while on the highway which would have resulted in injuries to myself and my child.

- Lewisville, TX, USA

Driving down the road at 45 mph and engine dies. Complete lose of engine power, steering and braking. Has happened twice. Can only imagine what would happened if I had been driving on highway at 70 mph. Did manage to manhandle the car to the side of the road.

- Ochlocknee, GA, USA

The contact owns a 2011 Cadillac Srx. The contact stated when attempting a turn in either direction while driving 25 mph, there was a slight vibration felt and grinding noise in the steering wheel. The vehicle was taken to the dealer who advised that they were unable to repair the problem. The manufacturer was contacted who stated that they did not have a remedy for the failure and offered no further assistance. The failure mileage was 5,000. Updated 8/29/11 the consumer stated the steering has been a problem since he purchased the vehicle. Updated 09/21/11

- Winchester, IN, USA