I was parked in my driveway and opened the door and found about 3 inches of water on both the drivers and passenger side. I felt the side panels, under dash, top of dash, headliner, windows and all were dry. The seats and the middle column compartment felt damp. I looked online and found there were complaints of the drain tubes leaking. As the week went on I noticed the car was starting to get mold. It got so bad I couldn't drive the car because it was making me ill with breathing issues. I took it to the dealership and told him it was leaking and that I researched a bit and found that they had issues with the tubes and he said they would need to keep it overnight and would check it and let me know. He calls the next day and says it looks like its coming from the roof they would need to take off the headliner and perform a leak check to verify if that was the cause. He gave me another estimate that was to include the verifying and leak test and replacing the seatbelts and front rug for $6000 and suggests I start an insurance claim.I tell him to not take the headliner off and I would check into the insurance. When I pick it up he hands me an estimate that ends up almost $8000! they had my car overnight and did nothing and charged me $300 for labor! I try to turn it in to insurance and they reject it because he tells them he didn't actually verify the leak even though he charged me. So I am stuck with! thats a big safety issue! my car is actually killing me sitting in it. I could never replace the vehicle at the price I originally paid nor can I sell it or hope to get any value from it to get another car. It has only 71,000 miles on it. A $45000 car that is basically worthless now!

- Vallejo, CA, USA

While driving my passenger's seatbelt came unlatched and flew open. It was not able to be latched again in the buckle. I feel this is a safety issue. If I were to get into an accident and that happened my passenger would have been injured.

- Burbank, CA, USA

I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALLS AT THIS TIME. SO HOW DO TWO PLACES TELL ME I HAVE A RECALL BUT CADILLAC SAYS I DON'T. I REALLY NEED THIS SITUATION CLEARED. I DRIVES MY ELDERLY PARENTS AROUND AND I NEEDS MY CAR TO BE SAFE FOR ME AS WELL AS FOR MY PARENTS. PLEASE HELP. I'M HAVING TO MANY ISSUES WITH CADILLAC. MY HEADLIGHT ASSEMBLY FOR MY CAR CAUSED BY CONDENSE IN MY PASSENGER SIDE HEADLIGHT ASSEMBLY. THAT'S BEEN OUT FOR ABOUT A YEAR. SO YES I'M HAVING A BAD TIME WITH MY CAR. DON'T GET ME WRONG I LOVE MY CAR THIS IS WHY I'M TRYING TO FIND HELP AS WELL AS ANSWER REGARDING MY VEHICLE. IF YOU CAN CONTACT ME AT [XXX]. I WOULD REALLY REALLY APPRECIATE IT. THANK YOU SO MUCH HAVE A BLESSED DAY INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Gary, IN, USA

While driving down the street just after exiting the freeway both side and driver airbags deployed and abruptly shut car off impacting my ability to steer and brake. No crash no accident no exterior damage

- Moreland Hills, OH, USA

Passanger airbag defective. Service airbag light comes on. Also a knock in front wheels at take off or backing up.

- Sanford, FL, USA

The contact owned a 2011 Cadillac Srx. While driving 35 mph, the contact crashed into another vehicle. The air bags did not deploy and the front passenger's side seat belt was loose. A police report was filed and three unknown injuries were reported. The contact did not disclose if medical attention was required or not. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

- Atlanta, GA, USA